Note: The job is a remote job and is open to candidates in USA. CrossCountry Mortgage, LLC is the nation's number one distributed retail mortgage lender with more than 9,000 employees. They are seeking a Post-Closing Final Documents Specialist to manage the post-closing processing, review, and delivery of final documents for cooperative mortgage loans and CEMA transactions, ensuring compliance and accuracy throughout the process.
Responsibilities
- Review executed cooperative loan closing packages for completeness and accuracy, including recognition agreements, proprietary lease and stock certificate documentation, UCC‑1 financing statements, and cooperative assignments and applicable riders
- Confirm compliance with cooperative corporation requirements, managing agent instructions, and investor guidelines
- Track, follow up, and cure missing or defective cooperative-specific trailing documents
- Review and process executed CEMA packages to ensure the accuracy of the Consolidation, Extension, and Modification Agreement, prior note and mortgage references, and all related gap mortgages, assignments, and satisfactions
- Coordinate with settlement agents, recording offices, and title companies to ensure correct recording order, proper indexing, and the timely return of recorded instruments
- Identify and resolve recording rejections, document discrepancies, or title defects impacting the CEMA structure
- Actively manage a dedicated pipeline of cooperative and CEMA loans
- Obtain, review, and submit all required trailing documents within investor timelines, including recorded mortgages and CEMAs, assignments and satisfactions, and UCC filings and amendments
- Upload documents to loan onboarding and document management systems with accurate indexing and metadata
- Prepare complete final document packages for investor delivery
- Respond to investor inquiries and document exceptions related to cooperative and CEMA loans
- Escalate aged items, title defects, or complex issues to the Team Lead or Manager with recommended resolutions
- Partner with closing, title, and servicing teams to resolve post-closing issues efficiently
- Ensure adherence to investor guidelines, state and local recording requirements, and internal post‑closing policies and procedures
- Maintain audit-ready loan files with clear documentation trails
- Participate in quality control reviews and remediation efforts as needed
Skills
- High school diploma or equivalent required
- 3+ years of post‑closing or final documents experience, with familiarity in cooperative loans and New York CEMA transactions
- Advanced knowledge of New York recording requirements, cooperative housing documentation, and trailing document investor standards
- Advanced understanding of cooperative and CEMA loan structures
- Excellent attention to detail and document accuracy
- Skilled in independently managing a complex pipeline with minimal oversight
- Skilled in working effectively in a dynamic, deadline‑driven environment
- Skilled in maintaining a high level of accountability and ownership over assigned loans
- Excellent communication skills while collaborating with internal teams and external partners
- Excellent problem-solving skills with a proactive approach to curing defects
- Proficiency in loan servicing, imaging, and document tracking systems
- Associate or bachelor's degree
Benefits
- Competitive compensation plan
- A robust benefits package, including medical, dental, vision
- 401K
- Company-provided short-term disability
- An employee assistance program
- A wellness program
Company Overview