Note: The job is a remote job and is open to candidates in USA. NVA General Practice is seeking a detail-oriented, adaptable professional to support the People Operations team during a temporary assignment. The ideal candidate will assist in various HR tasks, including employee support, data processing, and onboarding/offboarding processes in a fully remote environment.
Responsibilities
- Gain functional proficiency in core HR systems including Benefits Solver, ADP, Dayforce and Service Now (SNOW)
- Manages ticket assignments in SNOW
- Respond to inquiries on People policy and benefits inquiries from team members and escalate issues appropriately
- Assists in the collection, processing, and HRIS entry of various People data
- Participates in special projects and initiatives assigned to the People Operations team
- Supports the onboarding/off-boarding processes as needed
- Assists with ad-hoc reporting needs
- Processes People department mail (including, but not limited to time-sensitive, unemployment claims) to appropriate locations
- Other duties as assigned
Skills
- High School
- 1-3 Years' Experience
- Maintains confidentiality, integrity, and professionalism at all times
- Proficient in Microsoft Office programs including Excel, PowerPoint, Outlook and Word
- Willing to embrace change with a great attitude and be comfortable with a heavy volume of work
- Customer service mindset with the ability to organize and prioritize with minimal guidance; work independently and meet deadlines
- Strong oral and written communication skills and attention to detail
- Must be self-motivated and able to work in a fully remote setting
- Associate's
- PHR or SHRM-CP
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