Note: The job is a remote job and is open to candidates in USA. Thermo Fisher Scientific is a global leader in healthcare diagnostics, and they are seeking a North America Regional Product Manager to drive the commercial success of their protein diagnostics portfolio. This role involves managing product lifecycles, leading cross-functional initiatives, and influencing stakeholders to accelerate growth and improve customer adoption.
Responsibilities
- Develop and execute North American product strategies aligned with global business objectives and regional market needs
- Own regional portfolio performance, including revenue growth, market share, profitability, and customer adoption metrics
- Drive lifecycle management activities, including product launches, line extensions, portfolio optimization, and end-of-life planning
- Identify market opportunities, competitive threats, reimbursement trends, unmet customer needs, and emerging industry developments
- Develop business cases and growth plans to support investment decisions and commercial priorities
- Partner with North American commercial leadership to develop and execute growth strategies
- Define regional specific product positioning, value propositions, pricing recommendations, and go-to-market plans
- Support strategic account planning and customer engagement initiatives, including key health systems, integrated delivery networks (IDNs), academic medical centers, national reference laboratories, and community laboratory networks
- Analyze market, customer, and financial data to identify opportunities and drive business performance
- Monitor key performance indicators and recommend corrective actions when needed
- Lead regional execution of product launches and commercialization initiatives across the United States and Canada
- Coordinate launch readiness activities across sales, marketing, supply chain, regulatory, quality, market access, and customer support functions
- Develop regional launch plans, customer communication strategies, and adoption programs
- Track launch success metrics and implement actions to accelerate market uptake
- Act as a key customer-facing representative for the assigned portfolio across North America
- Gather and translate customer insights into actionable business recommendations
- Support customer onboarding, implementation, validation, and workflow optimization initiatives
- Participate in customer meetings, advisory boards, congresses, webinars, and educational programs
- Build strong relationships with key opinion leaders (KOLs), strategic customers, professional societies, and industry stakeholders
- Develop and deliver product, workflow, and competitive training programs for North America commercial and support teams
- Create and maintain sales tools, training materials, FAQs, and customer-facing resources
- Ensure field teams are equipped with the knowledge and resources necessary to effectively position and support the portfolio
- Support product demonstrations, evaluations, and customer implementation activities
- Partner with Supply Chain and Operations to support product availability, allocations, forecasting, inventory management, and supply continuity
- Coordinate customer communications related to product availability, launches, and issue resolution
- Support complaint escalation management and product-related investigations in compliance with Quality Management System requirements
- Collaborate with Regulatory Affairs and Quality to ensure compliance with FDA, Health Canada, and applicable healthcare regulations
- Drive continuous improvement initiatives to enhance customer experience and operational efficiency
- Lead cross-functional teams to deliver strategic business objectives
- Influence regional and global stakeholders to align priorities and achieve business goals
- Serve as the North American liaison between Global Product Management and commercial organizations
- Contribute to annual operating plans, forecasting, strategic business reviews, and long-range planning activities
Skills
- Bachelor's degree in Life Sciences, Clinical Diagnostics, Biotechnology, Marketing, Business Administration, or related field required
- 8+ years of experience in product management, product marketing, commercial strategy, sales leadership, or related roles within life sciences, diagnostics, medical devices, or healthcare
- Demonstrated success managing product portfolios and driving commercial growth
- Experience launching and commercializing products in the United States and/or Canada
- Experience working within regulated healthcare, diagnostics, or clinical laboratory environments
- Proven ability to lead complex cross-functional initiatives and influence senior stakeholders
- Strong strategic thinking and business acumen
- Advanced product lifecycle management expertise
- Strong financial, forecasting, and portfolio management skills
- Excellent project and stakeholder management capabilities
- Strong analytical and problem-solving skills
- Exceptional communication, presentation, and influencing abilities
- Customer-focused mindset with strong relationship-building skills
- Ability to manage multiple priorities across a complex commercial environment
- Strong leadership presence and ability to influence without direct authority
- Proactive, results-oriented, and accountable
- Must be legally authorized to work in the United States without sponsorship
- Must be able to pass a comprehensive background check, which includes a drug screening
- MBA, advanced scientific degree, or equivalent business experience
- Knowledge of reimbursement, laboratory economics, and healthcare market dynamics
Benefits
- Variable annual bonus based on company, team, and/or individual performance results in accordance with company policy
- A choice of national medical and dental plans, and a national vision plan, including health incentive programs
- Employee assistance and family support programs, including commuter benefits and tuition reimbursement
- At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
- Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
- Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
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