Note: The job is a remote job and is open to candidates in USA. Luxoft is a company focused on providing enterprise-level network services. They are seeking a Network Services Engineer to support the LHC team by maintaining stable and secure network connectivity, providing operational support for LAN/WAN infrastructure, and collaborating on network implementations and upgrades.
Responsibilities
- Support the LHC agency migration initiative, including re-IP activities from LHC IP ranges to Optum IP addresses across approximately 530 LHC agencies
- Provide operational support, monitoring, troubleshooting, and maintenance for enterprise LAN/WAN infrastructure with a primary focus on Cisco Meraki networking technologies
- Diagnose and resolve network connectivity, performance, and telecommunications issues escalated from first-level support teams
- Install, configure, maintain, patch, and support network and telecommunications equipment while ensuring compliance with security and operational standards
- Monitor network availability, uptime, and overall infrastructure health across distributed enterprise environments
- Collaborate with network engineers, project teams, and business stakeholders to support network implementations, upgrades, and migrations
- Deliver technical guidance and support to end users and IT teams, assisting with troubleshooting and network-related issue resolution
- Document network configurations, procedures, and operational activities in accordance with organizational standards
- Support, monitor, test, and troubleshoot LAN/WAN and telecom infrastructure
- Monitor network uptime and resolve connectivity issues escalated from Level 1 support
- Install, maintain, patch, and secure network and telecom equipment
- Perform routine network maintenance and recommend/schedule repairs
- Support and train users and IT staff on network/telecom troubleshooting
- Collaborate with engineers and managers on complex network tasks
Skills
- LAN/WAN Networking
- Network Troubleshooting
- TCP/IP
- Network Hardware & Telecom Equipment
- Network Monitoring
- Experience working in an ITIL environment
- Hands-on experience supporting, monitoring, and troubleshooting enterprise LAN/WAN and telecommunications environments
- Strong understanding of TCP/IP networking, network hardware, and connectivity issue resolution, including escalation handling and system uptime monitoring
- Demonstrate proficiency with enterprise-approved AI tools
- Maintain approximately 90% weekly usage of approved platforms such as GitHub Copilot, Microsoft 365 Copilot, and other sanctioned GenAI solutions
- Leverage AI to improve productivity in troubleshooting, documentation, analysis, automation, and decision-making activities
- Continuously develop skills and stay current with evolving AI capabilities and best practices
- Experience with healthcare or large enterprise network environments
- Exposure to network security practices
- Ability to train or guide users and junior IT staff
- Familiarity with network integration projects
Company Overview
Luxoft is an IT company that works globally to give customers software development, product engineering, and consulting. It was founded in 2000, and is headquartered in Zug, Zug, CHE, with a workforce of 10001+ employees. Its website is http://www.luxoft.com.Company H1B Sponsorship
Luxoft has a track record of offering H1B sponsorships, with 8 in 2026, 37 in 2025, 31 in 2024, 34 in 2023, 34 in 2022, 28 in 2021, 26 in 2020. Please note that this does not guarantee sponsorship for this specific role.