Note: The job is a remote job and is open to candidates in USA. Empower Brands is a company that integrates various franchise brands and is looking for a National Account Sales Manager. This role is responsible for driving revenue growth, expanding client relationships, and ensuring customer satisfaction by managing national accounts and collaborating with internal teams.
Responsibilities
- Develop and execute strategic account plans to achieve revenue, retention, and expansion goals
- Identify opportunities to increase market share within existing national account relationships through additional locations, service enhancements, and special services
- Prospect, qualify, and develop new business opportunities within assigned accounts and target organizations
- Lead sales presentations, business reviews, and executive-level discussions with key decision-makers
- Participate in proposal development, pricing strategies, and RFP/RFQ responses for both existing and prospective national accounts
- Maintain a healthy pipeline of growth opportunities and accurately forecast sales performance
- Lead contract negotiations and renewals to maximize profitability and strengthen long-term client partnerships
- Collaborate with Legal, Finance, and Operations teams to ensure contract compliance and successful execution of agreements
- Support seamless customer onboarding and expansion activities in partnership with the Portfolio Implementation Manager and National Accounts Operations team
- Serve as the primary sales manager for assigned national account clients
- Build and maintain strong relationships with customer stakeholders, Regional Franchise Developers, and internal business partners
- Conduct regular business reviews to understand customer objectives, measure performance, and identify growth opportunities
- Ensure timely communication, issue resolution, and proactive customer engagement
- Champion customer satisfaction, retention, and loyalty initiatives
- Partner closely with Operations, Customer Support, Marketing and Implementation teams to deliver consistent customer experiences
- Communicate customer needs, market intelligence, and competitive insights across the organization
- Support strategic initiatives designed to enhance national account growth and operational excellence
- Maintain accurate account records, pipeline activity, and sales forecasts within CRM systems
- Analyze account performance, sales trends, and market conditions to identify opportunities and risks
- Prepare and present regular performance reports, business reviews, and strategic recommendations to sales leadership
- Provide insights and recommendations that support the overall growth strategy of the National Accounts program
Skills
- Minimum of 5 years of successful B2B sales experience, preferably in national accounts, strategic accounts, enterprise sales, or key account management
- Demonstrated success in achieving or exceeding sales and revenue targets
- Experience managing complex sales cycles and multi-location customer relationships
- Proven ability to build executive-level relationships and influence decision-makers
- Strong consultative selling, negotiation, and presentation skills
- Excellent verbal, written, and interpersonal communication abilities
- Strong analytical, problem-solving, and strategic planning skills
- Ability to manage multiple priorities in a fast-paced environment
- Proficiency with CRM platforms, Microsoft Office Suite, and sales reporting tools
- Bachelor's degree in Business Administration, Marketing, Finance, or a related field
- Experience in franchise, facility services, commercial cleaning, or related service industries
Benefits
- Competitive base salary plus performance-based incentive compensation
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off and company holidays
- Professional development and career advancement opportunities
- Remote work environment
Company Overview