Note: The job is a remote job and is open to candidates in USA. Ciena is a global leader in high-speed connectivity, dedicated to a people-first approach. The Metro Field Tech role involves hands-on tasks related to the installation, removal, and testing of optical and power equipment on live and non-live networks, ensuring seamless service delivery for customers.
Responsibilities
- You will install, remove, and test optical, DCN, and power equipment on both live and offline networks
- You will read and interpret Engineering Design Packages (EDPs), Visio drawings, and Methods of Procedure (MoPs)
- You will perform fiber work (run, clean, remove patch cords, terminate to FDPs)
- You will execute DC power cabling and -48DC live system work
- You will conduct rectifier/PDU installations and removals
- You will assist with basic testing of hardware and complete all documentation accurately and on time
- You will ensure job sites are clean, safe, and fully stocked with required materials/tools
- You will perform on-site audits and quality inspections (including virtual audits)
- You will be required to safely operate company/rented vehicles and follow all safety and ESD protocols
- You will need to communicate effectively with site leads, project managers, remote testers, and customers
Skills
- High School Diploma
- Previous experience installing network hardware from multiple vendors
- Ability to travel extensively across the US (up to 100%)
- Understanding of fiber optics and DC power
- Comfortable with cabling, racking, and module installation
- Working knowledge of Microsoft Office
- Strong time management and communication skills
- Detail-oriented, safety-conscious, and able to work independently
- Able to problem-solve and escalate issues when needed
- Ability to lift 40+ pounds regularly
- Comfortable with climbing ladders
- Required to be in Las Vegas for this role
- Install, remove, and test optical, DCN, and power equipment on both live and offline networks
- Read and interpret Engineering Design Packages (EDPs), Visio drawings, and Methods of Procedure (MoPs)
- Perform fiber work (run, clean, remove patch cords, terminate to FDPs)
- Execute DC power cabling and -48DC live system work
- Conduct rectifier/PDU installations and removals
- Assist with basic testing of hardware and complete all documentation accurately and on time
- Ensure job sites are clean, safe, and fully stocked with required materials/tools
- Perform on-site audits and quality inspections (including virtual audits)
- Safely operate company/rented vehicles and follow all safety and ESD protocols
- Communicate effectively with site leads, project managers, remote testers, and customers
- Post-secondary technical training
Benefits
- Medical, dental, and vision plans
- Participation in 401(K) (USA) & DCPP (Canada) with company matching
- Employee Stock Purchase Program (ESPP)
- Employee Assistance Program (EAP)
- Company-paid holidays
- Paid sick leave
- Vacation time
Company Overview
Company H1B Sponsorship
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