Note: The job is a remote job and is open to candidates in USA. TechTrueUp is a company focused on customer transformation and technology implementations. They are seeking a Marketing Communications Specialist to develop and execute strategic communication and change management initiatives that support operational improvements and employee engagement efforts.
Responsibilities
- Develop and execute communication and change management plans supporting customer, operational, technology, and enterprise transformation initiatives
- Conduct stakeholder assessments and support change impact identification activities
- Partner with project teams to identify communication needs, risks, dependencies, and mitigation strategies
- Create communication strategies that support employee awareness, readiness, adoption, and engagement
- Develop communications for employees, leaders, customers, and external stakeholders across multiple channels, including email, intranet, SharePoint, social media, presentations, web content, and print materials
- Create executive communications, leader talking points, FAQs, communications toolkits, change champion resources, and employee readiness materials
- Manage communication calendars and communication plans to ensure consistent messaging and coordination across initiatives
- Ensure messaging is audience-focused, clear, timely, and aligned with organizational objectives
- Serve as a communications and change management consultant to business partners and project teams
- Build strong relationships with leaders, subject matter experts, operational teams, training teams, and external partners
- Facilitate stakeholder discussions to gather requirements, identify concerns, and develop effective communication approaches
- Support leadership engagement and change champion activities to strengthen awareness and adoption
- Support employee engagement initiatives through targeted communications and feedback mechanisms
- Coordinate readiness activities, surveys, listening sessions, and feedback collection efforts
- Analyze employee feedback and engagement data to identify trends, risks, and improvement opportunities
- Champion change readiness and technology adoption through proven communication and engagement practices
- Develop reports and dashboards to evaluate communication effectiveness, stakeholder engagement, and adoption efforts
- Monitor communication metrics and stakeholder feedback to continuously improve communication strategies
- Recommend process improvements, communication enhancements, and new engagement opportunities
- Support lessons learned and continuous improvement activities across projects and programs
- Support leadership meetings, employee forums, town halls, stakeholder briefings, and change champion network activities
- Coordinate messaging, presentation content, and supporting materials for meetings and events
- Facilitate discussions and presentations as needed
- Maintain communication systems, SharePoint sites, collaboration tools, and communication repositories
- Promote a culture of collaboration, continuous improvement, safety, inclusion, and employee engagement
- Ensure communications reflect company brand standards, values, and objectives
Skills
- Develop and execute communication and change management plans supporting customer, operational, technology, and enterprise transformation initiatives
- Conduct stakeholder assessments and support change impact identification activities
- Partner with project teams to identify communication needs, risks, dependencies, and mitigation strategies
- Create communication strategies that support employee awareness, readiness, adoption, and engagement
- Develop communications for employees, leaders, customers, and external stakeholders across multiple channels, including email, intranet, SharePoint, social media, presentations, web content, and print materials
- Create executive communications, leader talking points, FAQs, communications toolkits, change champion resources, and employee readiness materials
- Manage communication calendars and communication plans to ensure consistent messaging and coordination across initiatives
- Ensure messaging is audience-focused, clear, timely, and aligned with organizational objectives
- Serve as a communications and change management consultant to business partners and project teams
- Build strong relationships with leaders, subject matter experts, operational teams, training teams, and external partners
- Facilitate stakeholder discussions to gather requirements, identify concerns, and develop effective communication approaches
- Support leadership engagement and change champion activities to strengthen awareness and adoption
- Support employee engagement initiatives through targeted communications and feedback mechanisms
- Coordinate readiness activities, surveys, listening sessions, and feedback collection efforts
- Analyze employee feedback and engagement data to identify trends, risks, and improvement opportunities
- Champion change readiness and technology adoption through proven communication and engagement practices
- Develop reports and dashboards to evaluate communication effectiveness, stakeholder engagement, and adoption efforts
- Monitor communication metrics and stakeholder feedback to continuously improve communication strategies
- Recommend process improvements, communication enhancements, and new engagement opportunities
- Support lessons learned and continuous improvement activities across projects and programs
- Support leadership meetings, employee forums, town halls, stakeholder briefings, and change champion network activities
- Coordinate messaging, presentation content, and supporting materials for meetings and events
- Facilitate discussions and presentations as needed
- Maintain communication systems, SharePoint sites, collaboration tools, and communication repositories
- Promote a culture of collaboration, continuous improvement, safety, inclusion, and employee engagement
- Ensure communications reflect company brand standards, values, and objectives
Company Overview