Note: The job is a remote job and is open to candidates in USA. Humanly is a company that builds AI-native hiring software aimed at transforming recruiting into a predictable system. They are seeking a Manager of Revenue Operations & Systems to own the full revenue systems ecosystem, optimizing existing processes, and ensuring data integrity across various teams. The role involves overseeing HubSpot architecture, forecasting infrastructure, and cross-functional operational alignment while reporting directly to the VP of Sales.
Responsibilities
- Own the performance, scalability, and operational health of the full revenue systems ecosystem
- Govern HubSpot architecture – account/contact/opportunity structure, lifecycle stages, territory logic, routing, and attribution
- Own and optimize the full GTM tooling stack (HubSpot, Gong, LinkedIn Sales Navigator, ZoomInfo, and adjacent tools) – configuration, adoption, vendor relationships
- Eliminate redundancy and technical debt across integrated platforms; consolidate and rationalize where needed
- Own CRM data quality standards, deduplication, account hierarchy, and source-of-truth definitions across all integrated platforms
- Lead active cleanup of inherited workflows, duplicate records, broken automations, and inconsistent data structures from acquisition activity
- Ensure that Sales, CS, Finance, and Partnerships leadership can make decisions from a single, reliable data environment – and hold yourself accountable for measurably improving it over time
- Mature the forecasting and reporting infrastructure from functional to predictive
- Deliver leadership-ready visibility into pipeline health, conversion performance, rep productivity, expansion opportunities, and customer lifecycle movement
- Own the KPI framework across GTM functions – define it, maintain it, and drive adoption
- Serve as the operational connective tissue across Sales, Marketing, CS, Partnerships, Finance, Product, and Engineering
- Translate GTM strategy into scalable systems and processes; reduce friction and eliminate duplicate workflows across GTM handoffs
- Run deal desk for new business and expansion/renewal deals – review deal structures, pricing, and terms; serve as the escalation point for non-standard requests
- Act as the neutral, outside vote on rules of engagement disputes when revenue teams have conflicting claims on accounts, territories, or process ownership
- Audit and rationalize the current tech stack – identify redundant tools, underutilized systems, and inefficient workflows
- Build scalable account hierarchy models and cross-platform reporting alignment that can absorb future growth
- Maintain operational readiness for future acquisitions – documented integration patterns, clean data baselines, and established playbooks
Skills
- 5–8+ years in revenue operations or GTM systems roles – ideally in a high-growth SaaS environment, with direct ownership of the revenue tech stack (not just administration of it)
- Post-acquisition or multi-entity experience – you've navigated inherited systems, conflicting data structures, and the operational complexity that comes with rapid growth; you know what it takes to consolidate without breaking what works
- Deep HubSpot expertise – architecture, governance, workflow design, and optimization across a multi-platform environment; you can build it, break it, and fix it yourself
- Forecasting and analytics fluency – you can build reporting infrastructure from scratch, mature it from functional to predictive, and get GTM leadership to actually trust and use it
- Deal desk experience – comfortable reviewing deal structures, pricing, and commercial terms; able to hold the line on margin integrity without slowing down the business
- Cross-functional credibility – you earn trust through operational reliability, not just technical skill; Sales, CS, Finance, and Exec teams see you as a partner, not a ticket queue
- Hands-on builder – this is an IC role; you do the work yourself and take pride in it
- AI fluency in your own work – you're already using AI tools to work faster and smarter, not just thinking about it
- Experience consolidating GTM tech stacks across multiple acquisitions
- Background supporting both new business and expansion/renewal motions simultaneously
- Familiarity with Gong, ZoomInfo, or LinkedIn Sales Navigator in an operational capacity
- Exposure to deal desk, pricing strategy, or commercial operations in a SaaS environment
Benefits
- Competitive compensation + equity
- Company sponsored medical, dental, and vision plans for employees
- Learning & development stipend
- Wellness stipend
- 401(k) program
- 12 weeks fully paid parental leave
- Flexible PTO
- Recognition programs and prizes
- Company retreats and team building events!
Company Overview
Humanly is a therapy and wellness spaces that provides the supplies and utilities to run a business. It was founded in 2009, and is headquartered in Denver, Colorado, USA, with a workforce of 11-50 employees. Its website is https://behuman.ly.