Note: The job is a remote job and is open to candidates in USA. Jitsu is a last-mile delivery service that enhances the customer delivery experience using AI-powered technology. They are seeking a Manager, Carrier Operations and Capacity Procurement to develop and execute strategies for securing and optimizing transportation capacity while managing carrier relationships and performance metrics.
Responsibilities
- Develop and execute the capacity procurement strategy across First and Middle Mile operations
- Build and maintain a dense, competitive carrier network across all priority lanes
- Lead carrier RFP events end-to-end — design, bid analysis, award decisions, and onboarding
- Forecast future capacity needs based on volume projections and proactively secure dedicated capacity ahead of demand
- Negotiate carrier contracts with focus on rate structure, fuel surcharge mechanism, accessorials, volume commitments, service guarantees, and termination terms
- Develop and maintain strategic carrier relationships at the senior level; serve as the primary carrier-facing point of contact
- Own carrier performance metrics covering cost, commitment, visibility, and reliability
- Source, onboard, and ensure ongoing compliance for all carriers in coordination with risk and compliance teams
- Ensure carriers meet safety and regulatory requirements (DOT, FMCSA)
- Lead digital visibility adoption across the carrier base — API integrations, ELD connectivity, and driver app tooling
- Partner with Sales and Account Management to provide accurate carrier capacity liquidity intelligence
- Communicate freight market conditions to internal stakeholders to inform pricing, commitments, and client conversations
- Identify and resolve capacity-related operational issues and bottlenecks
- Identify and execute cost-saving opportunities through negotiation, lane consolidation, and capacity mix optimization
Skills
- 5+ years of transportation procurement or carrier management experience
- Strong understanding of first and middle mile linehaul operations
- Proven success negotiating carrier contracts in dynamic freight markets
- Experience forecasting capacity needs and managing seasonal volatility
- Deep familiarity with transportation management systems and carrier compliance platforms
- Working knowledge of DOT and FMCSA regulations
- Ability to translate freight market conditions into commercial strategy
- Strong relationship-building skills with carriers and cross-functional teams
Benefits
- This position may include additional compensation in the form of bonuses, equity, or commissions
Company Overview
A last-mile delivery service that helps brands like American Eagle, HelloFresh and Nespresso meet and exceed customer expectations It was founded in 2015, and is headquartered in San Francisco, California, USA, with a workforce of 51-200 employees. Its website is https://gojitsu.com/.