Note: The job is a remote job and is open to candidates in USA. Comfort Systems USA Southwest is seeking a Maintenance Solutions Consultant to join their team. This role involves developing mechanical project solutions for customers, maintaining client relationships, and addressing customer needs with effective solutions. The ideal candidate will have a mechanical HVAC technical background and a strong customer service orientation.
Responsibilities
- Mining for new accounts
- Developing mechanical project solutions for customers
- Maintaining existing client relationships
- Following through with each client and opportunity
- Appraising and surveying mechanical systems
- Understanding prospects' needs and problems
- Determining repair, modification, and/or replacement requirements to provide prospects with solutions to problems
- Interpreting drawings, equipment, and job conditions
- Estimating the cost of proposed repair/modification/replacement and applying company pricing standards to the estimate
- Increasing existing customers' perception of and use of the company's services by providing prompt, cost-effective solutions to customers' problems
- Offering products to improve customer's facility
- Identifying prospects in assigned markets
- Promptly following up on leads and referrals
- Establishing customer rapport and identifying needs
- Maintaining an active backlog of quotes to ensure booking goal is consistently met
- Promptly addressing customer concerns to assure the resolution of problems and maintain long-term positive relationships
Skills
- 2-5+ years' experience in HVAC commercial service or related field
- Relevant technical experience, preferably in a Facilities Management or Operations and Maintenance environment
- Strong customer presentation skills and demonstrated sales aptitude
- Financial acumen, inclusive of cost modeling for consulting proposals
- Experience in developing technical and cost proposals
- Independent decision-making is required
- Computer skills using MS Office required
- Excel skills are required
- Competitive nature, articulate, goal-oriented, ambitious, and high energy
- Prior mechanical HVAC technical experience is required
Benefits
- PAID holidays
- Generous Benefits including 401k match.
- PAID Vacation
- Military and Veterans Encouraged to Apply!
- Company outings and events (camping trips, golf, etc.)
Company Overview
Comfort Systems USA Southwest is a facilities services company providing installation, ventilating, plumbing, and piping services. It was founded in 1962, and is headquartered in Houston, Texas, USA, with a workforce of 201-500 employees. Its website is http://csusasw.com.