Note: The job is a remote job and is open to candidates in USA. Mews is transforming the hospitality industry with a smart platform that enhances hotel operations and guest experiences. They are seeking a Senior Legal Operations & Legal Tech Lead to modernize workflows, improve legal tooling, and implement AI-driven solutions to enhance efficiency within their Legal & Compliance function.
Responsibilities
- Redesign legal workflows, intake, triage, prioritisation and routing so the team can operate more effectively at scale
- Own and improve legal tooling, knowledge systems, document workflows and self-service enablement across the function
- Evaluate, implement or optimise CLM and related legal tech, including AI, billing and orchestration tools, to improve speed, consistency and visibility
- Identify and implement practical AI use cases across legal work, including drafting support, knowledge access, contract workflows, intake, reporting and process design
- Partner with the Chief Legal Officer and legal pillar leads on how work should be structured and where it should sit across lawyers, contracts managers, AI-enabled workflows and outside counsel
- Build dashboards, reporting and planning rhythms for legal demand, service levels, spend, risk areas and team priorities
- Own budgets and forecasting for the function, and sharpen outside counsel administration, invoice handling and spend optimisation
- Create scalable templates, playbooks, training materials and working norms for the wider business
- Lead or support transformation projects across Legal, Compliance, Product, Procurement, People and Commercial teams
- Bring order, pace and measurable execution to special projects owned by the CLO organisation
Skills
- Strong experience in legal operations, legal transformation, legal programme management or a comparable enablement role in a tech, SaaS or fintech environment
- A clear track record of implementing better tooling, workflows and service models rather than simply administering what already exists
- Strong legal tech capability, with evidence of evaluating, implementing or scaling tools that changed how work gets done
- Meaningful experience with CLM implementation, optimisation or ownership, ideally in a scaling in-house environment
- Experience designing or improving processes that work across multiple jurisdictions and stakeholder groups
- Hands-on experience applying AI to workflow design, knowledge management, documentation, reporting or service delivery
- Strong judgement on where automation helps, where human review remains critical and how to build safe adoption habits
- A practical, builder-style mindset with high ownership and a bias to execution
- Strong stakeholder skills and the ability to work effectively with lawyers, operators, finance partners and technical teams
- Comfort in ambiguous, under-structured environments where priorities need to be shaped, not just received
- Experience in tech-forward or AI-forward in-house environments
- Experience in fintech, payments or similarly regulated environments
Benefits
- Unlimited paid holiday (yes, really)
- Participation in our company share program
- Paid parental leave (6 months fully paid for primary caregivers, 2 months for secondary, available after one year of service)
- An annual Learning budget of €300 (and more for high performers) to support your development
- Monthly "EDGE" time to Explore, Develop, Grow, and Elevate yourself
- A work from anywhere policy with flexibility to work abroad for a few weeks each year
- Relocation options, available after one year
- Flexible, hybrid working options
- A home office setup budget to make your workspace your own and a monthly work-from-home allowance
- Claude tokens, so you can automate workflows and build smarter, more efficient ways of working
- You'll receive additional benefits that vary by location, from healthcare and retirement plans to team events, socials and other perks. Ask us about it during your interview process.
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