Note: The job is a remote job and is open to candidates in USA. CourtAvenue is a boutique consulting firm specializing in customer data and marketing transformation. They are seeking a Journey Operations Manager to oversee day-to-day campaign execution and manage operational workflows in Adobe Journey Optimizer for a B2B marketing program.
Responsibilities
- Run day-to-day campaign execution in Adobe Journey Optimizer (AJO): setup, audience targeting, content associations, and deployment scheduling
- Own the intake process: briefing, capacity planning, and prioritization with stakeholders
- Coordinate QA across active journey builds (logic, targeting, content rendering, compliance) before anything deploys
- Be the operational point of contact between GTX, technical build partners, and the client's marketing team
- Maintain execution trackers, dashboards, and deployment calendars
- Support migration of legacy-platform campaigns into AJO
- Surface risks, blockers, and capacity constraints early
Skills
- 5+ years in marketing operations, campaign management, marketing automation execution, or program coordination
- Hands-on experience with an enterprise marketing automation platform. AJO and AEP are preferred, but we are open to strong experience on Salesforce Marketing Cloud, Marketo, or Oracle Eloqua; the right operator can ramp on AJO
- Proven QA and deployment discipline in a high-volume environment
- Comfort with PM tools (Asana, JIRA, Teamwork, or similar) and managing concurrent workstreams
- Strong communication across technical, strategic, and client-facing teams
- Direct AJO campaign execution and journey management
- AEP audiences, segments, and activation familiarity
- Experience on a B2B marketing platform migration
- MarTech consulting or agency delivery background
Benefits
- Remote (U.S.). Candidates in TX, CA, IL, MN, and OH preferred.
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