Note: The job is a remote job and is open to candidates in USA. Gritter Francona is seeking an IT Asset Management Research & Data Analyst to support a federal Information Technology Asset Management (ITAM) program. This role will provide data analysis, reporting, dashboarding, and performance measurement support focused on improving asset accountability and operational decision-making.
Responsibilities
- Analyze ITAM data related to hardware assets, software assets, inventory accuracy, software license compliance, asset utilization, refresh cycles, lifecycle cost, and data quality
- Develop dashboards, reports, visualizations, and recurring data products to support program performance monitoring and leadership decision-making
- Collect, clean, validate, reconcile, and interpret data from ITAM tools, CMDBs, ServiceNow reporting, asset repositories, spreadsheets, and other program data sources
- Identify trends, gaps, anomalies, inconsistencies, and improvement opportunities within ITAM datasets and reporting processes
- Support development and tracking of ITAM performance metrics, key performance indicators, compliance measures, and operational reporting requirements
- Prepare clear summaries, charts, tables, data narratives, and briefing materials that communicate findings to technical and non-technical stakeholders
- Support strategic planning, process optimization, governance, compliance, and audit readiness activities through quantitative analysis and data-driven insights
- Assist with data calls, ad hoc analyses, oversight inquiries, and leadership requests related to ITAM performance, asset visibility, software compliance, or operational readiness
- Work with program managers, analysts, subject matter experts, and government stakeholders to define data requirements, validate assumptions, and refine reporting outputs
- Maintain organized data files, reporting documentation, assumptions, methodologies, and quality control procedures to support repeatable analysis and traceability
- Recommend opportunities to improve ITAM reporting, data governance, dashboard design, and data quality management
Skills
- Bachelor's degree
- Minimum of 6 years of relevant experience
- Experience performing data analysis, reporting, dashboard development, or performance measurement for IT, operations, business, or management consulting programs
- Experience collecting, cleaning, validating, reconciling, and analyzing structured data from multiple sources
- Experience developing reports, dashboards, data visualizations, charts, tables, and written summaries for client or leadership audiences
- Strong analytical skills with the ability to identify trends, issues, outliers, data quality concerns, and actionable insights
- Strong written and verbal communication skills, including the ability to explain data findings clearly to technical and non-technical stakeholders
- Proficiency with Microsoft Excel and Power BI
- Experience with SQL, Tableau, Python or R, ServiceNow reporting, CMDBs, and asset repositories
- U.S. citizenship required
- Experience supporting Department of Veterans Affairs or other federal civilian agency programs
- Experience supporting IT Asset Management, Hardware Asset Management, Software Asset Management, IT governance, IT service management, enterprise IT operations, or IT modernization programs
- Experience analyzing ITAM metrics such as asset utilization, inventory accuracy, software license compliance, refresh cycle optimization, lifecycle cost, and data quality
- Experience supporting audit readiness, compliance reviews, data calls, GAO, OIG, Congressional, or other oversight-related responses
- Familiarity with ITAM data sources, asset lifecycle processes, CMDB concepts, software license reporting, or hardware inventory reconciliation
- Experience developing executive-level dashboards, recurring status reports, performance scorecards, or operational reporting packages
- Experience documenting data assumptions, methodologies, quality checks, and reporting procedures
- Experience working in remote delivery environments with geographically dispersed teams
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Short Term & Long Term Disability
- Training & Development
Company Overview
Gritter Francona specializes in health care, human resource management and IT solutions to government. It was founded in 2013, and is headquartered in Rockville, Maryland, USA, with a workforce of 51-200 employees. Its website is https://www.gritterfrancona.com.