Note: The job is a remote job and is open to candidates in USA. Rentvine is the fastest-growing property management software company in the industry, seeking a digitally savvy Instructional Designer to create training content for their SaaS platform. This role involves designing various training materials and collaborating with customer-facing teams to enhance user education and internal enablement.
Responsibilities
- Design and build training content across formats, including:
- Self-paced eLearning modules
- Video tutorials and screen recordings
- Recorded webinars and walkthroughs
- Onsite training materials (guides, decks, exercises)
- Written documentation and help content
- Work directly within the product to understand workflows and translate them into clear, user-friendly training
- Partner primarily with customer-facing teams (e.g., customer success, support) to gather input and identify content needs
- Create scripts, outlines, and structured content for video and digital learning
- Use AI tools (writing, video, voiceover, editing, etc.) to increase speed and consistency of content production
- Maintain consistency in tone, structure, and quality across all materials
- Update and improve content as the product evolves
- Organize and manage content within LMS or knowledge base systems
Skills
- 2–4 years of experience creating digital training, instructional, or educational content
- Strong ability to learn software products quickly and explain them clearly
- Excellent writing and content organization skills—you can make complex workflows simple
- Experience with eLearning tools (Articulate, Captivate, or similar) or willingness to learn
- Experience creating or editing video content (screen recordings, tutorials, etc.)
- Comfort using AI tools to support content creation (or strong willingness to learn)
- Ability to manage multiple projects and work independently
- Strong attention to detail and consistency
- Experience working with SaaS products or B2B software
- Familiarity with LMS platforms or knowledge base tools
- Basic video editing or multimedia production skills
- Experience creating materials for instructor-led or onsite training (without necessarily facilitating)
Company Overview