About the Role
Proactive Healthcare Communications provides inside sales support to leading pharmaceutical and medical device companies. As a Pharmaceutical Inside Sales Associate, you will spend the majority of your day on the phone calling physician offices on behalf of our clients. This is not a field role. Your office is your desk, your tool is the phone, and your scorecard is your dial count and connection rate. If that sounds like your idea of a great day, keep reading.
What You Will Do
• Make 80-100 outbound calls per day to physician offices, targeting primary care, specialty, and other relevant practices on behalf of our pharmaceutical clients.
• Reach prescribers, nurses, and office managers, delivering clear, concise product messaging that drives awareness and action.
• Handle gatekeepers professionally and persistently, using proven techniques to reach the right contact.
• Log all activity accurately in our CRM, tracking dials, connections, and outcomes in real time.
• Meet or exceed daily dial targets and connection goals as set by your manager.
• Stay current on product knowledge, messaging, and any relevant clinical updates for the products you represent.
What We Are Looking For
Required:
• Minimum 2 years of inside sales experience where high-volume phone outreach was your primary job function, not a secondary responsibility.
• Proven track record of consistently meeting or exceeding daily call volume targets (50 or more calls per day minimum).
• Experience calling on physician offices, medical practices, or healthcare providers as the primary call point.
• Comfort navigating gatekeeper-heavy environments (front desk staff, medical assistants, nurses) to reach prescribers.
• Strong CRM discipline: you log everything, consistently, without being asked.
• Excellent phone presence: clear, confident, professional, and able to deliver a concise value message quickly.
• High tolerance for rejection and the resilience to stay focused and energetic through a full day of calling.
Strongly Preferred:
• Background in pharmaceutical or medical device sales calling on physician offices.
• Familiarity with specialty prescribers (wound care, surgeons, podiatrists, or similar).
• History of quota rankings or performance awards tied specifically to phone or inside sales results.
• Experience in a sales role that was built from scratch, without a warm book of business to inherit.
This Role Is NOT a Good Fit If...
• You are primarily looking for a role that leads to a field territory position.
• You find high daily dial volumes draining rather than motivating.
• You need a long, slow sales cycle with face-to-face meetings to close.
What Success Looks Like in the First 90 Days
• Consistently hitting your daily dial target within the first two weeks.
• Connecting with a meaningful percentage of targeted physician offices each week.
• Delivering product messaging confidently and accurately within the first month.
Building a reliable daily routine with consistent CRM documentation.
Remote Inside Sales Associate Key Requirements/Minimum Qualifications:
• Bachelor's degree with a minimum 3.0 GPA
• Excellent communication and writing skills
• Proficiency with MS Office
• 2 years of experience in healthcare sales and customer service with a proven track record of success
• Technical learning and agility
• Motivated to excel within a competitive and collaborative environment
• Skilled in executing outbound calls and email interactions with assigned targets
• Strong prioritizing, multi-tasking and time management skills to meet sales goals and deadlines
Remote Inside Sales Associate Responsibilities:
• Ability to handle high call volume
• Utilize CRM software to accurately track interactions and manage relationships effectively
• Demonstrate excellent communication and customer service skills to address questions from healthcare providers
• Collaborate with the sales team to develop strategies for growing market share within the territory
Job Type: Full-time
Pay: $48,000.00 - $55,000.00 per year inclusive of benefits
Benefits:
• Health insurance
• Paid time off
• Retirement
Supplemental Pay:
• Bonus opportunities
Work Location: Remote
Pay: $48,000.00 - $55,000.00 per year
Benefits:
• 401(k)
• Dental insurance
• Health insurance
• Paid time off
Work Location: Remote
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