Note: The job is a remote job and is open to candidates in USA. Amtech Software is a leading provider of enterprise software solutions for the packaging, printing, and manufacturing industries. The Implementation Consultant role is crucial for leading or supporting the implementation of Amtech software, requiring in-depth product knowledge and strong consultative skills to ensure customers derive maximum value from the software.
Responsibilities
- Support and execute customer implementation activities, including requirements gathering, solution configuration, documentation, testing, and end-user training, in alignment with defined project scope and delivery standards
- Partner with customers to analyze and interpret business requirements, contributing to solution design within Amtech’s core products while applying relevant industry best practices
- Deliver ERP and industry-specific knowledge transfer to customers using Amtech’s consulting methodology to support successful adoption and long-term value realization
- Contribute to the development and maintenance of standardized training materials, implementation documentation, and supporting delivery assets
- Assist with customer-facing presentations and proposals, supporting implementation delivery, complex engagements, and presales activities as needed
- Proactively identify delivery risks and client issues, escalate appropriately, and collaborate with internal teams to support timely resolution and achievement of project milestones
- Support Amtech organizational initiatives, including sales cycle support, practice aid development, and continuous improvement of delivery processes and operating procedures
- Provide peer-level mentoring and knowledge sharing within the Implementation Services team to reinforce delivery standards and improve overall implementation quality
- Willingness to travel up to 50% to support customer implementations, training, and onsite project needs
Skills
- Bachelor's degree in Computer Science, Packaging, or a related field, or equivalent professional experience
- 4+ years of experience delivering professional services and/or supporting ERP software solutions; experience within the printing or packaging industry strongly preferred
- Strong ability to manage multiple priorities and work effectively across concurrent projects
- Excellent verbal and written communication skills, including the ability to deliver clear, professional customer-facing presentations
- Strong organizational and problem-solving skills, with attention to detail and follow-through
- Highly self-motivated and able to work independently while managing priorities across multiple customer engagements
- Comfortable presenting and communicating effectively with stakeholders at all levels of an organization, from end users to executive leadership
- Fluency in Spanish or French
- Direct experience in the corrugated or folding carton industry
- Advanced familiarity with the capabilities and functionality of Amtech's solutions
- Working knowledge of accounting principles as they relate to ERP systems (e.g., invoicing, costing, financial reporting)
Benefits
- Medical, dental, and vision insurance
- A 401(k) with company match
- Paid time off and company holidays
- Access to professional development and learning opportunities
Company Overview