Note: The job is a remote job and is open to candidates in USA. Lakeshore Talent is in search of an IT Applications Specialist III – HRIS to join a dynamic and collaborative team supporting enterprise-level HR systems and applications. The role involves supporting and enhancing business-critical HR applications, leading project activities, and acting as a liaison between technical teams and business users.
Responsibilities
- Install, configure, and support enterprise-level applications in development and testing environments
- Provide Tier II support, troubleshooting system performance, user issues, and transaction errors
- Perform system administration, including scripting and monitoring IT services
- Support databases, including SQL Server, SSRS, and SSIS
- Collaborate with end users and vendors to resolve technical issues
- Assist with implementation, configuration, and testing of new system updates
- Act as a primary point of contact for business system users, ensuring high customer satisfaction
- Lead and support day-to-day activities of the application support team
- Assist in IT project execution (small to large scale)
- Develop and maintain technical documentation and system knowledge
- Support mobile device integrations and functionality
- Drive process improvements and system optimization initiatives
Skills
- Bachelor's degree in Computer Science, Information Systems, Engineering, Accounting/Finance, or related field
- Minimum of 8 years of experience in application support, systems integration, and system administration
- Experience supporting business-related and enterprise-level systems (Tier II support)
- Strong understanding of relational databases and system architecture
- Experience with: Active Directory, UKG PRO - required, Microsoft Office Suite, SQL Server, SSRS, SSIS, Light programming/scripting (PowerShell, VB, T-SQL, etc.)
- Knowledge of IT General Controls and compliance standards
- Strong analytical and critical thinking skills with the ability to solve complex problems independently
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment
- Familiarity with HR systems and Human Resources processes
- Experience translating technical concepts into user-friendly communication
- Background in process improvement and system optimization
Benefits
- Medical, Dental, and Vision coverage
- 401(k) with 50% match on the first 4% contribution
- 11 paid holidays
- PTO starting at 15 days in year one (increases with tenure)
- 40 hours of annual sick time
- Employee Assistance Program (EAP)
- Wellness program
- Employee discounts (entertainment, travel, services, and more)
- Tuition reimbursement (after 1 year)
- Employee referral bonus program (up to $10,000)
Company Overview