Note: The job is a remote job and is open to candidates in USA. Lakeshore Talent is seeking a senior-level People Operations Business Partner to serve as a trusted advisor to leaders and employees across the organization. This role focuses on performance management and manager coaching, alongside handling employee relations matters with sound judgment and compliance.
Responsibilities
- Advise leaders on employee relations matters including performance concerns, workplace conflict, attendance, and policy interpretation
- Coach managers on feedback delivery, documentation, corrective action, and difficult employee conversations
- Support performance improvement plans, disciplinary actions, severance conversations, and organizational changes
- Conduct objective workplace investigations and recommend appropriate resolutions
- Partner with Leave and Accommodations teams on cases involving overlapping employee relations considerations
- Conduct exit interviews, identify trends, and provide recommendations to improve employee experience and retention
- Maintain accurate case documentation and analyze trends using HR case management and HRIS systems
Skills
- Bachelor's degree in Human Resources, Business Administration, Organizational Development, or a related field required
- 3 to 5 years of progressive Human Resources experience, including at least 3 years focused on Employee Relations
- Experience supporting performance management, corrective actions, workplace conflict resolution, and employee investigations
- Strong understanding of employment law fundamentals and multi-state compliance
- Excellent judgment, documentation skills, and ability to apply policies consistently
- Strong communication and coaching skills with the ability to influence leaders at all levels
- Experience with HR Acuity, Workday, and Google Workspace
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