Note: The job is a remote job and is open to candidates in USA. Akamai Technologies is a leading technology company focused on improving the digital experience for users worldwide. They are seeking an HR Operations Administrator to manage employee support processes, collaborate with various HR teams, and lead HR projects to enhance operations.
Responsibilities
- Responding to HR general questions from employees, which come in through a ticketing system
- Working in partnership with Benefits, Employee Relations, HRBP's, Payroll, and others to respond to inquiries
- Supporting HR systems in partnership with IT to ensure system upgrades and system changes are implemented successfully
- Participating in and leading HR projects and special programs
- Managing full lifecycle of leave of absences and working with stakeholders (Employee Relations, HRBP, Payroll, etc.) to ensure fulfillment and compliance
- Managing the full lifecycle of accommodations and working collaboratively with stakeholders (e.g. Employee Relations, Facilities, IT, etc.) to ensure fulfillment and compliance for the request
Skills
- 2-3 years of HR Operations experience
- Bachelor's Degree in HR/Business or a related field
- 2+ years of direct Leave of Absence and Accommodation experience
- Exceptional written, verbal communication, presentation, and negotiation skills
- Understanding of HR processes (Candidate Support, Onboarding, Employee Support, etc.) end-to-end
- Experience with MicroSoft Office (Excel, PowerPoint, Word, etc.) and Google Workspace (Google Doc, Google Drive, Google Sheets, etc.)
- Working knowledge of case management systems (e.g. ServiceNow) and HRIS systems (e.g. Oracle Cloud)
- Project management skills and adapting quickly to changes
Benefits
- Incentive compensation opportunities in the form of annual bonus or incentives
- Equity awards
- Employee Stock Purchase Plan (ESPP)
- Industry-leading benefits including healthcare
- 401K savings plan
- Company holidays
- Vacation (in the form of PTO)
- Sick time
- Family friendly benefits including parental leave
- Employee assistance program including a focus on mental and financial wellness
- FlexBase adapts to your job's needs
- This is a flexible role and may be performed at your home and/or the local Akamai office in Cambridge, MA (ad hoc)
Company Overview