Note: The job is a remote job and is open to candidates in USA. Level AI is a hyper-growth, Series C startup based in Silicon Valley, focused on redefining contact centers through their full-stack AI platform. The Head of Product Marketing will be responsible for platform-level positioning, end-to-end go-to-market strategies for product launches, and leading a small team of product marketing managers.
Responsibilities
- Platform-level and product-line positioning across Level AI's platform and AI core, developed in close partnership with Product and executive leadership
- End-to-end GTM for product launches, including launch readiness, pricing & packaging, campaign development, internal enablement and external rollout
- Develop content for customers, prospects, advocates and channels partners including emails, blogs, webinar content, uses cases/customer stories, and more
- Be Level AI expert and thought leader that can speak to the customer needs, the industry trends, and other players in the market
- The core sales content library: battlecards, decks, one-pagers, objection handling, and demo frameworks, built in partnership with Revenue and iterated based on what the field needs
- Analyst relationships: briefings, inquiry prep, and contribution to major evaluations with Gartner, Forrester, and emerging CX-focused coverage
- A small team of IC PMMs, setting direction, maintaining quality, and building a repeatable, high-output function
Skills
- 7-10+ years in B2B SaaS product marketing, with at least 2 years managing or leading PMM teams
- Experience marketing complex, technical platforms to enterprise buyers. Bonus points if past experience in CX, AI, or adjacent categories
- Exceptional writer and editor; you have a point of view on what good messaging looks like and can defend it
- Demonstrated track record of cross-functional influence: you've led launches, driven analyst outcomes, and built sales artifacts that actually get used
- Comfortable operating in a fast-moving environment where you'll be defining process as much as executing against it
- Familiarity with analyst relations mechanics (briefings, RFIs, inquiry strategy) is a strong plus
- Prior experience in a competitive or high-stakes category displacement context is a plus
Benefits
- Competitive compensation, equity, and the opportunity to do career-defining work
Company Overview
Level AI is a platform for businesses to automate tedious workflows and transform customer experience. It was founded in 2019, and is headquartered in Mountain View, California, USA, with a workforce of 51-200 employees. Its website is https://thelevel.ai.