Note: The job is a remote job and is open to candidates in USA. ServiceTitan is the operating system for the trades, and they are seeking a Group Product Manager to own their Ads product and platform. The role involves managing the full lifecycle of the ads platform, leading AI-driven strategies, and mentoring a product management team.
Responsibilities
- Own the full lifecycle of our ads platform: campaign management UI, budget pacing, creative management, and audience tooling
- Define the roadmap for ad tracking and measurement — from pixel/tag infrastructure to server-side event pipelines and clean-room integrations
- Drive multi-touch attribution strategy across paid search, LSA, display, and emerging AI-powered placements
- Architect integrations with Google Ads, Meta, Microsoft Advertising, and category-specific ad networks relevant to home services
- Lead ServiceTitan’s AEO (AI Engine Optimization) strategy — helping our customers be discovered and recommended by AI-powered search engines, voice assistants, and LLM-driven referral surfaces
- Identify and ship AI-native capabilities within the ads platform: predictive bid optimization, AI-generated ad copy, smart budget allocation, and automated campaign health scoring
- Stay ahead of the rapidly evolving landscape — Google AI Mode, ChatGPT search, Perplexity, and what they mean for local service discovery and attribution
- Define and own the measurement framework: ROAS, CPL, LTV-adjusted ROI, and incrementality testing across channels
- Build reporting surfaces that give our customers a single source of truth across organic and paid performance
- Partner with Data Engineering to ensure our event collection, identity resolution, and attribution models are privacy-compliant and future-proof
- Manage and mentor a PM team, including management of a senior PM. Set clear goals, run structured reviews, and grow their craft
- Partner daily with Engineering, Design, Data Science, and Go-To-Market to ship with quality and speed
- Represent Ads in executive reviews; translate complex technical trade-offs into crisp business narratives
Skills
- 8–10+ years of product management experience, with meaningful tenure in ads, martech, or performance marketing platforms
- Deep SaaS background; experience in vertical SaaS is strongly preferred — you understand the unique buying patterns, workflow complexity, and unit economics of industry-specific businesses
- Proven track record shipping sophisticated ads or marketing technology: campaign management, programmatic, attribution, or analytics products at scale
- Prior people management experience; you are a coach who makes PMs around you sharper
- Expert-level fluency in the current digital advertising landscape: Google Ads (search, PMax, LSA), Meta, programmatic display, and the attribution ecosystem (GA4, third-party MMPs, server-side tagging)
- Hands-on familiarity with AI Engine Optimization concepts — how LLMs surface local businesses, what signals matter, and how to build products that help customers win in an AI-first discovery world
- Comfortable reading data pipelines, reviewing API specs, and translating between business requirements and technical implementation
- Strong quantitative instincts: you define success metrics before writing a PRD, and you know when a data set is telling you something real versus noise
- You are already disrupting the product you work on with AI — not experimenting with it someday, but shipping AI-driven capabilities today
- You hold strong opinions loosely: opinionated enough to drive alignment, humble enough to update your view when the data says otherwise
- You are drawn to domains undergoing rapid change and thrive when the map is incomplete
- You communicate clearly — in writing, in the room, and in code reviews — and you make complexity legible to any audience
- Experience in home services, field services, or adjacent trades verticals
- Familiarity with Local Services Ads (LSA) and Google Guarantee / screened provider programs
- Background in building advertiser-facing analytics or reporting products
- Experience working with clean rooms (Google ADH, AWS Clean Rooms) or privacy-preserving measurement frameworks
- Prior experience at a company that monetizes through an ads marketplace (two-sided platform)
Benefits
- Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career.
- We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events.
- Great work is rewarded through Bonusly, peer-nominated awards, and more.
- Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.
- Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.
Company Overview
ServiceTitan is a software solution that manages operations for businesses in the home service industry, including scheduling and invoicing. It was founded in 2007, and is headquartered in Glendale, California, USA, with a workforce of 1001-5000 employees. Its website is http://www.servicetitan.com.Company H1B Sponsorship
ServiceTitan has a track record of offering H1B sponsorships, with 13 in 2026, 54 in 2025, 49 in 2024, 45 in 2023, 73 in 2022, 64 in 2021, 29 in 2020. Please note that this does not guarantee sponsorship for this specific role.