Note: The job is a remote job and is open to candidates in USA. Xero is a company focused on transforming the global sales function through strategy and data. The Global Sales Operations Manager will lead initiatives to enhance operational efficiency and drive growth using advanced analytics and AI tools.
Responsibilities
- Drive transformation across Xero’s global sales function, combining strategy, data, and commercial impact
- Leverage best-in-class artificial intelligence tools and modern analytics to build the critical infrastructure for go-to-market intelligence
- Lead high-impact cross-functional initiatives end-to-end, modernising operational rhythms and establishing robust governance frameworks
- Centralise and streamline global programmes, ensuring data flows keep pace with an evolving commercial model
- Design scalable, AI-augmented process improvements that eliminate manual effort
- Evolve global analytical infrastructure by embedding modern, AI-enabled reporting environments and customer relationship management tools
- Oversee and enhance core global reporting assets, datasets, and interactive dashboards to elevate sales productivity and track Net Dollar Retention
- Design cleaner operating rhythms and best-practice data flows to streamline territory and segment performance metrics
- Establish new key performance indicators and governance structures to monitor and continuously optimise global go-to-market initiatives
Skills
- You bring a highly analytical mind with a genuine passion for transforming complex data into clear, commercially grounded insights
- A proven background in sales operations, revenue operations, or go-to-market analytics, ideally within a multi-regional or global remit
- Your exceptional ability to lead through influence allows you to build alignment and drive action across matrixed, cross-functional teams without needing direct authority
- You possess a natural knack for workflow optimisation, process improvement, and designing scalable operational changes
- Familiarity with modern sales tools, advanced reporting environments, artificial intelligence tools, and CRMs is essential to your success
- A tertiary qualification in business, finance, analytics, or a related discipline supports your structured, proactive, and organised approach
Benefits
- Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs.
- You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance.
- Medical, dental, vision, 401(k) match, and 21 days PTO, 10 days of Wellbeing leave, 5 days of Xtra Leave, 1 volunteer day, 12 paid holidays, paid parental leave.
- Further information included on our [Xero Perks](https://careers.xero.com/inside-xero/benefits-wellbeing/) page.
Company Overview