Note: The job is a remote job and is open to candidates in USA. Pipe17 is an AI-native Enterprise Order Operations Platform that simplifies post-checkout operations for brands. The Ecommerce Account Executive will focus on building their own pipeline from scratch, identifying target accounts, and running a full-cycle sales process to drive new business.
Responsibilities
- Identify and research high-value target accounts - omnichannel brands replatforming onto Shopify, scaling into new channels, or drowning in post-checkout complexity across multiple 3PLs, marketplaces, and trading partners
- Develop creative, multi-channel outbound strategies. Cold calls, targeted emails, LinkedIn, events, industry communities - whatever works. You’ll figure it out because that’s what you do
- Map accounts and find the right buyers - VP of Operations, VP of Ecommerce, VP of Supply Chain, CTO, CFO - and get meetings that nobody else can get
- Own the deal from first touch to closed-won
- Partner with Sales Engineering to run discovery and demos that show prospects how Pipe17 replaces their entire iPaaS + OMS stack with one platform
- Work complex buying committees across Operations, IT, and Finance - and build business cases that make the ROI obvious (our customers are seeing 85% operational cost reduction and 99% fewer fulfillment errors)
- Sell the vision of Order Operations as a category - not just a product swap, but a fundamentally different approach to running post-checkout commerce
- Bring ideas to the table. If a vertical is underserved, tell us - then go after it. If a new outreach angle is working, share the playbook. If an event or community is full of our ICP, show up
- Identify patterns in the market - replatforming waves, Shopify migrations, brands outgrowing their middleware - and turn those patterns into pipeline
- Work with Marketing and Partnerships to amplify what’s working in the field, and provide real-time market intelligence back to Product and Leadership
Skills
- 5–10+ years in B2B SaaS sales with a track record of outbound-sourced pipeline and closed revenue. You've hunted before. You have the scars and the wins to prove it
- A self-starter in the truest sense. You don't wait for playbooks. You write them. You don't need leads. You create them. Monday morning, you know exactly what you're doing because you planned it yourself
- Creative and resourceful. You find ways in. Warm intros through your network, clever sequences that actually get replies, event plays, partnership angles - you've done it all and you'll do more here
- Comfortable selling into complex organizations. Multi-threaded deals with VP and C-level buyers across Operations, IT, and Finance are your natural habitat
- A student of commerce. You understand the post-checkout problem. You know what happens when brands scale channels without operational infrastructure. You can talk to a VP of Operations about order routing logic and to a CFO about total cost of ownership
- Hungry. Not hungry because you have to be - hungry because you want to be. You're energized by the challenge of building something from nothing
- Experience selling into commerce operations - OMS, ERP, order management, fulfillment, or supply chain software
- Familiarity with the Shopify ecosystem and the challenges brands face when replatforming or scaling on Shopify
- Understanding of NetSuite, iPaaS, EDI, or the middleware landscape that Pipe17 replaces
- Experience at a Series A–C stage company where you had to build, not just execute
- A network of contacts in ecommerce operations, retail technology, or supply chain
Benefits
- Great healthcare + dental + vision coverage
- Retirement plan
- Pick your own equipment. We'll set you up with whatever Apple laptop + monitor combo you want plus any software you need.
- Unlimited vacation policy. Plus we require you to take at least 2 weeks off each year. We see most employees take 4 weeks off per year. This isn't a vague policy where unlimited vacation means no vacation
Company Overview