Note: The job is a remote job and is open to candidates in USA. MassMutual is a purpose-driven organization that values long-term impact over short-term outcomes. The Director of the US Security Operations Center will lead a mission-critical cybersecurity organization responsible for 24x7 threat detection, monitoring, and incident response, shaping the strategic direction of the SOC to protect MassMutual's data and systems.
Responsibilities
- Oversee all US SOC operations, ensuring alignment with MassMutual’s cybersecurity strategy and regulatory requirements
- Review SOC metrics, staffing needs, and budget requirements with security leadership
- Lead the response to cybersecurity events and critical incidents, ensuring appropriate analysis, prioritization, escalation, and communications
- Ensure structured and consistent incident handling processes across all SOC tiers
- Act as the escalation and communication liaison with senior leadership and other critical stakeholders
- Ensure timely, risk‑aware decisions and clear communication of incident impacts and recommended actions
- Partner with Detection Engineering and Security Platforms to optimize SIEM/SOAR alerting logic, tuning, and playbook development
- Expand automation to improve analyst efficiency and response consistency
- Guide analyst growth through training, mentorship, certifications, and hands‑on exercises
- Foster a culture rooted in MassMutual values of inclusion, innovation, and continuous improvement
Skills
- Bachelor's Degree or equivalent professional experience
- 8+ years of progressive experience in cybersecurity, including SOC leadership, threat detection, and incident response
- 2+ years of experience leading large, US distributed technical teams in high‑pressure operational environments
- Flexibility to support off hours and weekends on call
- Experience running or modernizing enterprise‑scale SOC operations within financial services
- Expertise with SIEM, SOAR, EDR, cloud‑native security tools, and emerging GenAI‑enabled SOC capabilities
- Deep technical understanding of cyber threats, attacker TTPs, malware analysis, and security detection technologies
- Experience collaborating with audit, compliance, risk management, and external regulatory partners
- Demonstrated success developing cybersecurity playbooks, workflows, and readiness exercises
- Strong executive‑level communication and reporting skills
Benefits
- Access to learning, development, and internal networks that support continuous growth and skill-building over time
- Employee-led communities and forums that foster connection, learning, and inclusion across the organization
- A culture grounded in integrity, responsibility, and stewardship—supported by a company with a strong legacy and a future-focused mindset
Company Overview
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