Note: The job is a remote job and is open to candidates in USA. JLL is a leading professional services firm specializing in real estate and investment management. They are seeking a Director of Business Operations to lead revenue growth for the CorrigoPro service provider segment, focusing on identifying opportunities, building business cases, and driving execution of strategies across various teams.
Responsibilities
- Develop a deep understanding of the facilities management and field service ecosystem, with a particular focus on the service provider segment
- Continuously assess the competitive landscape, customer needs, and gaps in JLL's current CorrigoPro offering to identify and prioritize net-new revenue opportunities
- Evaluate the role of AI and emerging technologies in delivering value to service providers and generating incremental revenue for CorrigoPro
- Develop a partnership marketplace strategy enabling service providers to seamlessly connect with CorrigoPro through pre-built, certified connectors
- Identify strategies to maximize revenue from existing programs, with a near-term emphasis on Corrigo Procure
- Translate identified opportunities into rigorous business cases with clearly articulated ROI, market sizing, and financial projections
- Present and advocate for strategies with senior and executive stakeholders, securing alignment and funding approvals
- Build and maintain strong cross-functional relationships with Product, Sales, Finance, Marketing, and the CorrigoPro Business Operations team
- Drive end-to-end execution of approved strategies — from concept through launch — maintaining accountability for timelines, milestones, and financial targets
- Advocate for and guide Product Management teams where product changes or new capabilities are required to support growth strategies
- Develop the business processes, operating models, and documentation needed to run programs in a repeatable, scalable way
- Transition mature programs to appropriate operational teams (e.g., CorrigoPro Business Operations, Sales), maintaining quality and continuity while pivoting attention to the next growth initiative
- Engage directly with CorrigoPro service providers for discovery, validation, and feedback — ensuring strategies are grounded in real customer insight
- Serve as an internal subject matter expert on the service provider segment, championing the voice of the customer in cross-functional discussions
Skills
- 7+ years of experience in revenue strategy, business development, product commercialization, or P&L ownership — ideally within a B2B SaaS, marketplace, or platform business
- Demonstrated track record of not just developing strategies, but personally executing them from business case through to a live, running program. Candidates must be prepared to speak to specific examples
- Experience in or strong familiarity with the facilities management, field service management (FSM), or service provider ecosystem
- Strong financial acumen — ability to build business cases, model revenue scenarios, and speak credibly to financial stakeholders
- Proven ability to influence without a direct reporting relationship — driving cross-functional alignment and securing executive buy-in
- Exceptional communication skills; comfort presenting to C-level and senior executive audiences
- Highly self-directed; ability to operate effectively as an individual contributor in an ambiguous, fast-moving environment
- Direct experience working with or selling to service providers, subcontractors, or tradespeople in a facilities or field service context
- Experience with marketplace, API integration, or connector ecosystem strategy
- Familiarity with AI applications in field service, workforce management, or B2B SaaS
- Prior experience in a revenue operations, GTM strategy, or product commercialization function within an enterprise software company
- Experience designing and launching partner programs or monetization frameworks
Benefits
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
Company Overview
We’re a leading professional services firm that specializes in real estate and investment management. It was founded in 1783, and is headquartered in Chicago, Illinois, USA, with a workforce of 10001+ employees. Its website is http://www.jll.com/.