Note: The job is a remote job and is open to candidates in USA. Flagstar Bank is seeking a Senior Manager for Deposit Acquisition Marketing who will oversee the acquisition strategy and performance for their consumer deposit portfolio. This role is responsible for driving new account acquisitions and balance growth through strategic offer design, rigorous testing, and effective funnel management.
Responsibilities
- Define and own the deposit acquisition offer strategy, including cash bonus structures, rate offers, promotional terms, and product positioning across consumer and small business segments
- Design and execute a rigorous acquisition test program, including test hypotheses, cell design, holdout methodology, channel sequencing, and measurement standards
- Develop the offer testing roadmap, prioritizing tests based on potential acquisition impact, cost-of-funds implications, and strategic alignment with deposit growth objectives
- Partner with Finance and Pricing to ensure all offer designs are economically grounded, with clear unit economics, payback periods, and cannibalization risk assessments
- Translate test results into actionable offer and strategy recommendations, building a learning system that compounds over time
- Stay current on the competitive deposit offer landscape, identifying gaps and opportunities in Flagstar's positioning
- Own the end-to-end deposit acquisition funnel, from channel-level demand generation through application completion and funded account
- Define funnel performance metrics and establish measurement infrastructure to track conversion rate, application completion rate, funded account volume, and cost per acquired account by channel and product
- Partner with Acquisition Marketing on channel optimization for funnel conversion, not just top-of-funnel volume
- Identify and prioritize funnel friction points, working with Digital Acquisition Experience and Technology teams to reduce drop-off and improve completion rates
- Establish a continuous optimization cadence, using funnel data to drive ongoing improvements to offer presentation, landing experience, and application flow
- Develop the consumer deposit product marketing strategy, ensuring each product in the portfolio has a clear, differentiated value proposition and a defined target segment
- Partner with Brand and Creative teams to translate offer strategy and product positioning into compelling, conversion-optimized marketing assets across all channels
- Ensure product marketing materials accurately reflect current offer terms, competitive positioning, and regulatory requirements
- Partner with the Manager, Product Modernization to ensure product marketing strategy reflects the current and future state product portfolio
- Define and own the deposit acquisition marketing scorecard, tracking funded accounts, balance inflows, new-to-bank acquisition rate, cost per account, and return on marketing investment
- Develop regular performance reporting for the Senior Director, Consumer Banking Product Growth and CMO, translating acquisition data into strategic recommendations
- Partner with Analytics to ensure acquisition data is consolidated, accurate, and actionable
- Develop and manage talent within the deposit acquisition marketing function
- Collaborate with Finance, Pricing, Operations, Compliance, and Legal to ensure all acquisition programs are economically sound, operationally feasible, and regulatory-compliant
- Uses independent judgement and discretion to make decisions
- Analyzes and resolves problems
- Performs special projects, and additional duties and responsibilities as required
- Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations
Skills
- Undergraduate Degree (4 years or equivalent) in marketing, business or some other related field
- 8+ Years of progressive experience in consumer acquisition marketing, product marketing, or a related discipline within financial services
- Demonstrated experience designing and executing acquisition test programs with measurable funded account and balance growth outcomes
- Deep understanding of deposit product economics, including unit economics, cost of funds, payback periods, and cannibalization risk
- Strong analytical skills with the ability to translate funnel data, test results, and competitive intelligence into offer strategy and marketing recommendations
- Experience partnering with channel marketing, performance marketing, and digital experience teams to optimize end-to-end acquisition funnels
- Financial services experience
- Master's Degree (or Postgraduate equivalent) MBA or other advanced degree
- Consumer deposit or retail banking experience
- Direct experience owning deposit acquisition offer strategy, including cash bonus programs, rate offers, and promotional product design
- Familiarity with direct response marketing, A/B test design, holdout methodology, and incremental lift measurement
- Experience working with Finance and Pricing on offer economics and business case development
- Strong understanding of the competitive consumer deposit landscape, including aggregator platforms, digital banks, and regional peer positioning
Benefits
- Variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment
- Medical, dental, vision, life, and disability insurance
- Comprehensive leave program
Company Overview
Thank you for visiting Flagstar Bank, N.A. on LinkedIn, and we look forward to being part of your financial journey. It was founded in 1987, and is headquartered in Troy, Michigan, USA, with a workforce of 5001-10000 employees. Its website is http://www.flagstar.com/.