At arenaflex, we're on a mission to revolutionize the way we work by providing innovative solutions that empower individuals to thrive in a remote work environment. As a leading provider of staffing services, we're committed to connecting talented professionals with exciting opportunities that match their skills and passions. We're now seeking a highly motivated and detail-oriented Remote Data Entry/Order Management Specialist to join our team!
**About arenaflex**
arenaflex is a dynamic and forward-thinking company that's dedicated to providing exceptional staffing services to clients across various industries. Our team of experts is passionate about delivering top-notch solutions that meet the evolving needs of our clients and candidates. With a strong focus on innovation, customer satisfaction, and employee development, we're creating a work environment that's both challenging and rewarding.
**Job Summary**
As a Remote Data Entry/Order Management Specialist, you'll play a critical role in ensuring the smooth operation of our client's Oracle system and other software platforms. Your primary responsibility will be to process customer purchase orders, manage orders throughout the entire cycle, and provide exceptional customer service. If you're a detail-oriented individual with excellent communication skills and a passion for working with technology, we'd love to hear from you!
**Key Responsibilities**
* Process customer purchase orders to meet customer and company commitments
* Strive to continually improve the level of customer satisfaction through timely and efficient order processing
* Receive, edit, and enter incoming customer purchase orders in an accurate and timely manner
* Review, verify, and make corrections as necessary to orders to ensure accurate information and order specifications
* Contact customers to resolve unclear issues and provide exceptional customer service
* Manage orders in the business system through the entire order cycle
* Screen all international customer orders to ensure compliance with required regulations, policies, and procedures
* Gather information for measurement, analysis, and reporting
* Collaborate with internal teams to resolve issues and improve processes
**Essential Qualifications**
* 3-5 years of data entry and/or customer support experience
* Customer interaction experience is preferred
* Computer experience, including use of MS Word, MS Excel, MS Outlook, and Oracle experience is required
* Education: Associates Degree preferred, with a minimum of 2 years of experience
* Paid Training
* Must be punctual, reliable, and dependable
**Preferred Qualifications**
* Experience with CRM and/or ERP business systems
* Strong analytical and problem-solving skills
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and meet deadlines
**Skills and Competencies**
* Strong attention to detail and organizational skills
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and meet deadlines
* Strong analytical and problem-solving skills
* Proficiency in MS Office, including Word, Excel, and Outlook
* Experience with Oracle and other software platforms is a plus
**Career Growth Opportunities and Learning Benefits**
At arenaflex, we're committed to helping our employees grow and develop their skills. As a Remote Data Entry/Order Management Specialist, you'll have access to:
* Paid training and development programs
* Opportunities for career advancement and professional growth
* Collaborative and supportive work environment
* Flexible work arrangements and remote work options
* Competitive compensation and benefits package
**Work Environment and Company Culture**
As a remote employee, you'll have the flexibility to work from the comfort of your own home. Our company culture is built on the principles of innovation, customer satisfaction, and employee development. We're a dynamic and forward-thinking organization that's passionate about making a difference in the lives of our employees and clients.
**Compensation, Perks, and Benefits**
* Competitive hourly rate: $17.00 per hour
* Weekly paychecks
* Direct Deposit or Cash Card pay options
* Medical, dental, and vision insurance
* Life insurance and other benefits
* Paid time off and holidays
* Opportunities for career advancement and professional growth
**Equal Opportunity Employer**
arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We're committed to creating a work environment that's inclusive, respectful, and supportive of all employees. If you require disability-related accommodation during the recruitment process, please contact your Recruiter or Employee Relations at
[email protected] or 1-800-610-8920.
**How to Apply**
If you're a motivated and detail-oriented individual with a passion for working with technology, we'd love to hear from you! Please submit your resume and a cover letter to our RPS Recruiter, Jen, at
[email protected]. We can't wait to connect with you!
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