Note: The job is a remote job and is open to candidates in USA. IDEMIA is a leading provider of secure biometric-based solutions, transforming public and private organizations globally. The Data and Reporting Analyst will evaluate data, ensure quality assurance of candidate records, and oversee compliance for credentialing processes.
Responsibilities
- Evaluating data across forms and internal systems and resolving any data mismatch
- Quality assurance review of candidate records
- Follow up and outreach to candidates to obtain missing, incomplete, and mismatched information
- Inputting data into a Salesforce tool for reporting and tracking candidates through credentialing process
- Oversee all regulatory compliance expectations for state and federal programs
- Identifies and recommends improvements to workflows and processes to improve accuracy and efficiency
- Specialized knowledge of Microsoft Excel required to perform daily inputs, building functions, sorting, and filtering large amounts of data and ability to generate data drive reports weekly and on demand
- Maintain confidential records and data, including but not limited to sensitive security information, personnel contact information, background check submittal information and employer information
- Uses Microsoft Outlook daily to perform administrative duties
- Participates in collaborative meetings and may serve as point of contact for specific programs or platforms
- Supports recurring internal and external audit of records
- Applies concept of continuous improvement to develop new skills during changing initiatives
- Communicate with internal personnel as well as external job applicants
- Adhere to all company and department employment policies regarding security and confidentiality
Skills
- Minimum 2 years credentialing experience
- Minimum 3 years working in a corporate office environment working with multiple internal and external customers
- Customer Relationship Management (CRM) tool experience
- Salesforce tool experience
- Specialized knowledge of Microsoft Excel required to perform daily inputs, building functions, sorting, and filtering large amounts of data and ability to generate data drive reports weekly and on demand
- Extremely attentive to details
- Possess a high level of self-motivation and energy, and work with minimal supervision
- High organizational and time management skills
- Highly developed oral and written communication skills
- Fosters working relationships with leadership and other contract Points of Contact
- Ability to support multiple team members and projects simultaneously and prioritize in a fast-paced environment
- Proficiency in Adobe and/or FoxIt PDF as well as the Microsoft Office Suite which includes Word, Excel, PowerPoint, Outlook
- Ability to work as part of a team with excellent interpersonal skills
- Bachelor's or associate degree preferred
Benefits
- Benefits
Company Overview