Note: The job is a remote job and is open to candidates in USA. Five9 is a leading provider of cloud contact center software, dedicated to enhancing customer experience. They are seeking a Commercial Account Executive to nurture leads, manage a sales pipeline, and exceed sales targets while working collaboratively within a high-energy team environment.
Responsibilities
- Nurture and follow up on warm leads (no cold calls)
- Build and manage a sales pipeline
- Manage sales opportunities through all stages of the sales cycle
- Identify, qualify, and close prospects; overcome objections through consultative approach
- Meet and exceed monthly sales KPI’s (key performance indicators) and monthly quota
- Track and manage opportunities in Salesforce.com CRM following standard Five9 internal sales process
- Articulate company value proposition
- Be the subject matter expert on all services and products offered by Five9
- Maintain a positive attitude and be a team player
Skills
- Minimum of 5+ years of experience in direct sales - preferably in Contact Center as a Service (CCaaS) or Unified Communications as a Service (UCaaS)
- Excellent sales and presentation skills via phone, email and web-conference
- Demonstrated success in driving sales process and closing business over the phone
- Ability to articulate complex technology concepts to a technical and non-technical audience
- Experience with CRM systems, preferably Salesforce.com
- Energetic, upbeat, tenacious, team player with excellent verbal and written communication skills
- College degree (BA/BS) is required
- Knowledge and understanding of contact center and unified communications technology and concepts
- Cloud services; VoIP
- Previous experience with Salesforce.com CRM
- Software-as-a-Service Applications (Cloud) experience and understanding
Benefits
- Generous monthly commissions/bonus
- Full benefits package
- Stock options
- Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost.
- Short & Long-Term Disability
- Basic Life Insurance
- A 401k saving plan with employer matching
- Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents.
- Generous employee stock purchase plan.
- Paid Time Off
- Company paid holidays
- Paid volunteer hours
- 12 weeks paid parental leave
Company Overview