Note: The job is a remote job and is open to candidates in USA. The Bridgespan Group is a global nonprofit dedicated to strengthening mission-driven organizations to achieve significant social impact. The Cloud Systems Engineer role focuses on administering and operating IT infrastructure with a primary emphasis on Microsoft Azure and identity services, ensuring reliability, security, and alignment with architectural direction.
Responsibilities
- Configure and maintain Microsoft Entra ID, including users, groups, roles, Conditional Access policies, MFA, and identity lifecycle processes
- Administer and support Azure infrastructure including virtual machines, storage accounts, networking, and platform services
- Manage Windows Server environments hosted in Azure virtual machines, including Active Directory domain controllers, DNS, DHCP, and file servers
- Implement and support identity integrations for enterprise and SaaS applications using SAML, OAuth, and OpenID Connect
- Support file storage solutions including Azure Files, SharePoint Online, and VM-based file services, ensuring appropriate access controls and data protection
- Monitor system performance and availability using Azure Monitor, Log Analytics, and related tools; respond to and resolve incidents within defined service levels
- Execute system updates, patching, vulnerability remediation, and configuration changes across cloud and identity platforms
- Support engineering and development teams by provisioning resources, managing access, and troubleshooting infrastructure and identity issues
- Manage and resolve infrastructure and identity-related tickets through the service management system, ensuring accurate documentation and timely resolution
- Track and contribute to project work, including executing assigned tasks, updating progress, and identifying risks or blockers
- Collaborate with security teams on compliance, risk management, and implementation of security best practices aligned with Zero Trust principles
- Maintain operational documentation, runbooks, and procedures to ensure consistency and knowledge sharing
- Participate in change management processes including planning, testing, and documenting changes in alignment with ITIL practices
- Provide escalation support for complex technical issues and participate in on-call support as needed
Skills
- Bachelor's degree in Computer Science, Information Technology, or a related field; equivalent experience considered
- 5–8+ years of experience in systems administration, with strong experience in Microsoft Azure cloud environments
- Azure certifications: AZ-104 (required)
- Hands-on experience managing Windows Server workloads including Entra ID, DNS, DHCP, and file services in cloud-hosted environments
- Strong experience administering Microsoft Entra ID, including Conditional Access, MFA, and identity governance concepts
- Experience supporting Microsoft 365 services including Exchange Online, SharePoint Online, and Teams
- Proficiency with PowerShell and/or Azure CLI for automation and administration
- Strong troubleshooting skills across cloud infrastructure, Windows systems, and identity platforms
- Understanding of authentication and identity protocols including SAML, OAuth, and OpenID Connect
- Experience working within ticketing systems and tracking operational and project-based work
- Ability to work effectively in cross-functional teams and support both operational and project-based initiatives
- Ability to work independently and remain flexible in a changing environment
- Ability to prioritize and manage multiple projects with strong attention to detail
- AZ-305 (preferred)
- SC-300 (preferred)
Company Overview