[Remote] Civil Resident Consultant

Note: The job is a remote job and is open to candidates in USA. Bentley Systems is a leading software company focused on advancing the world’s infrastructure. They are seeking a Civil Resident Consultant to support civil users, drive adoption of Bentley applications, and enable digital delivery initiatives in collaboration with the NYSDOT engineering team.

Responsibilities

• Provide training, configuration, installation, operation, troubleshooting, maintenance, and support for Bentley engineering applications and CADD software
• Support transitions and upgrades between versions of Bentley Civil applications
• Act as a liaison between NYSDOT software users and Bentley’s Technical Support Group (TSG)
• Deliver technical assistance for Bentley products including OpenBridge Designer (OBD), OpenRoads Designer (ORD), MicroStation, ProjectWise, Infrastructure Cloud, and SYNCHRO
• Collaborate with user technical staff and Bentley Design Engineering teams to gather requirements
• Scope, develop, and validate workflow-based training programs
• Create and maintain learning materials
• Develop, coordinate, and deliver training plans
• Configure applications to align with standards and workflows
• Full-time role (40 hours/week), hybrid
• Use Microsoft Teams and in-person communication
• Occasional travel required
• Requires sitting or standing at will while working on a computer

Skills

• Bachelor's degree in Engineering, Architecture, or related field, or relevant experience
• 5+ years experience with OpenRoads/InRoads and MicroStation
• Strong knowledge of transportation workflows
• Strong troubleshooting and communication skills
• Ability to work independently
• Passion for training and user adoption
• ProjectWise experience preferred

Benefits

• A great Team and culture – please see our [colleague video](https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fyoutu.be%2FepJImnDsbYE%3Fsi%3D97TiFn5Ie5kof-5H&data=05%7C02%7CLisa.Kenna%40bentley.com%7Cce668309ee714b75eddb08ddc2df4e78%7C067e9632ea4c4ed99e6de294956e284b%7C0%7C0%7C638880986549719975%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=txMEzkkkY0lCyM8sWHJDTYwyhdr8Fi8bapq766LxGno%3D&reserved=0).
• An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction - watch this [short documentary](https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fyoutu.be%2FdD7B6QLImZc%3Fsi%3D0F8l4rVgGv4G5MFq&data=05%7C02%7CLisa.Kenna%40bentley.com%7Cce668309ee714b75eddb08ddc2df4e78%7C067e9632ea4c4ed99e6de294956e284b%7C0%7C0%7C638880986549735577%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=WmEsuAvzYOieqC0ELJQyt2a4%2FzJPuWbFwAyn44QSXig%3D&reserved=0) about how we got our start.
• An attractive salary and benefits package.
• A commitment to inclusion, belonging and colleague wellbeing through global initiatives and resource groups.
• A company committed to making a real difference by advancing the world’s infrastructure for better quality of life, where your contributions help build a more sustainable, connected, and resilient world.

Company Overview

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