Note: The job is a remote job and is open to candidates in USA. Russell Tobin is supporting a confidential, high-growth technology client in hiring a highly detail-oriented Cash Application & Accounts Receivable Reconciliation Specialist to join their Finance team on a 12-month W2 contract basis. This role is focused on processing high-volume customer payments, applying cash across multiple payment channels, reconciling customer accounts, and ensuring the accuracy of accounts receivable records.
Responsibilities
- Process customer payments received through multiple channels, including ACH, wire transfer, credit card, and check, with a high degree of accuracy and timeliness
- Apply cash to open invoices in the ERP system by matching payments to the appropriate customer accounts and invoices
- Research and resolve payment discrepancies, partial payments, overpayments, and unapplied cash within defined timelines
- Investigate payment exceptions and work with banking partners to resolve payment processing issues
- Coordinate with customers to clarify payment intent when payment references are unclear or incomplete
- Maintain detailed documentation of payment applications and exception handling within the ERP system
- Perform detailed account-by-account reconciliations between the ERP system and external sources, including bank statements, payment processors, and customer statements
- Investigate and resolve variances between account balances, applying corrections and adjustments as appropriate
- Reconcile subsidiary ledgers to general ledger accounts on a monthly basis
- Identify and resolve outstanding items, aging exceptions, and reconciling differences
- Support month-end and quarter-end close activities by completing reconciliations on schedule
- Document reconciliation findings and maintain audit trails for compliance purposes
- Research and resolve billing disputes related to payment application or account discrepancies
- Process credit memos, manual adjustments, and refunds in the ERP system with proper authorization and documentation
- Investigate root causes of recurring payment and application errors
- Provide recommendations to reduce payment discrepancies and improve first-time accuracy
- Prepare daily and weekly cash application and payment reconciliation reports
- Generate exception reports identifying unapplied cash, unmatched payments, and reconciliation discrepancies
- Analyze payment application trends and metrics to identify opportunities for process improvement
- Provide ad hoc analysis on aging, payment patterns, and account status as requested by management
- Support cash forecasting efforts by providing accurate cash application data and reconciliation insights
- Serve as a power user of the ERP system for cash application and account reconciliation workflows
- Identify system configuration and process optimization opportunities to improve efficiency
- Support implementation of cash application automation tools and collections platforms
- Participate in training, documentation, and process improvement initiatives
Skills
- 4+ years of experience in accounts receivable, cash application, payment processing, or account reconciliation
- Experience in a fast-growth SaaS, technology, or high-volume transaction environment strongly preferred
- Advanced Microsoft Excel skills, including VLOOKUP, INDEX/MATCH, pivot tables, and data analysis
- Demonstrated expertise in payment reconciliation and account reconciliation processes
- Strong experience with ERP systems such as Workday, NetSuite, SAP, or similar, particularly within cash application and receivables modules
- Exceptional attention to detail with the ability to maintain accuracy while processing high transaction volumes
- Strong analytical and problem-solving skills, with the ability to investigate complex discrepancies and resolve root causes
- Experience with multiple payment channels and payment processing platforms
- Knowledge of accounting principles and month-end/quarter-end close processes
- Ability to work independently, prioritize effectively, and manage multiple deadlines in a fast-paced environment
- Bachelor's degree in Accounting, Finance, or a related field
- CPA, CMA, or pursuit of an accounting certification
- Experience in B2B SaaS or technology companies
- Experience with cash application automation platforms such as Tesorio, HighRadius, Stuut, or similar
- Experience with banking systems and payment API integrations
- Experience working in a high-growth or hypergrowth environment
- Knowledge of SOX compliance and internal control requirements
Benefits
- Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans)
- Supplemental coverage (accident insurance, critical illness insurance and hospital indemnity)
- 401(k)-retirement savings
- Life & disability insurance
- An employee assistance program
- Legal support
- Auto, home insurance
- Pet insurance
- Employee discounts with preferred vendors
Company Overview
Russell Tobin is a staffing and recruiting company that provides recruitment and staffing advisory services. It was founded in 2010, and is headquartered in New York, New York, USA, with a workforce of 201-500 employees. Its website is http://russelltobin.com.