Note: The job is a remote job and is open to candidates in USA. AppleOne Employment Services is seeking Customer Service Representatives for a temporary assignment to assist customers with health and employee benefits. The role involves answering calls, assisting with enrollment, and troubleshooting issues during the Open Enrollment period.
Responsibilities
- Answer inbound calls about health and employee benefits
- Assist customers with benefits enrollment
- Explain coverage options and answer questions
- Troubleshoot online enrollment and website issues
- Document customer interactions across multiple systems
Skills
- Minimum 2 years of customer service and office experience
- Strong communication and computer skills
- Ability to multitask in a fast-paced environment
- Dependable attendance and professionalism
- Florida resident
- Dedicated internet (50 Mbps minimum)
- Private workspace
- Webcam for meetings
- Previous call center experience preferred
- Bilingual Spanish/English candidates are highly encouraged to apply
Benefits
- Up to $1,200 completion bonus
- Paid training
- Company-provided equipment
Company Overview