Note: The job is a remote job and is open to candidates in USA. Koniag Government Services is seeking a Business Analyst II to support Kadiak and their government customer. This role focuses on driving efficiency and effectiveness within a complex government healthcare environment, particularly in improving workflows and systems as well as implementing a new electronic health record.
Responsibilities
- Conducting detailed requirements gathering through interviews, workshops, and documentation analysis to define project scope and objectives
- Developing and maintaining comprehensive process documentation, including process maps, workflow diagrams using tools like Visio, and Standard Operating Procedures (SOPs)
- Facilitating collaborative sessions with stakeholders across all levels of the organization to identify pain points, analyze business needs, and present data-driven solutions
- Serving as a liaison between functional business units and technical teams, ensuring that system requirements are accurately documented and understood by all parties
- Providing analytical support for process optimization efforts, utilizing strong problem-solving skills to assess complexities, dependencies, and potential risks
- Developing and delivering training materials and presentations to end-users and leadership to support new processes or system implementations
- Utilizing project management principles and tools, such as Microsoft Project, to assist in tracking project progress, resource allocation, and timely delivery of project milestones
- Playing a key role in change management activities, helping to ensure smooth transitions to new processes and technologies with minimal disruption to IHS operations
- Providing expertise on best practices for business analysis and process improvement, helping to foster a culture of continuous enhancement within the PMO
- Supporting the development of strategic planning documents by providing insights on process capabilities, operational gaps, and future resource needs
Skills
- A Bachelor's degree in Business Administration, Information Systems, Healthcare Management, or a related field is required
- 7-10 years of experience in business analysis, process improvement, or project management within healthcare management or operations
- Demonstrable experience helping large organizations, particularly government entities, implement major IT solutions such as an electronic health record
- A proven track record of working successfully in a government contracting environment is strongly encouraged
- Experience in process optimization, requirements gathering, and stakeholder management in a large-scale, enterprise-level setting
- Proficiency in business analysis and project management tools, with a strong understanding of applications like Microsoft Project and process mapping software like Visio
- Ability to obtain a Public Trust
- A PMP (Project Management Professional) certification is strongly recommended
- Working knowledge of modern healthcare data standards and an understanding of the challenges and opportunities within the government healthcare sector
- Demonstrated experience in a leadership or senior role, mentoring junior staff, and fostering a collaborative, respectful, and culturally sensitive work environment
Benefits
- Health, dental and vision insurance
- 401K with company matching
- Flexible spending accounts
- Paid holidays
- Three weeks paid time off
Company Overview