Note: The job is a remote job and is open to candidates in USA. New Relic is a global team of innovators dedicated to shaping the future of observability. They are seeking a Benefits Analyst to assist in administering global benefits plans, particularly US-based programs, ensuring a positive employee experience and compliance with regulations.
Responsibilities
- Assists with global benefits management including regulatory compliance, and administration of benefits programs
- Proactively partners with key stakeholders in People Team (HR), Finance, and Procurement
- Ensures benefits programs provide a positive employee experience with education and clear communication
- Serve as a first line subject matter expert for US employee benefits queries, providing clear and accurate information
- Analyze benefits data, prepare reports, and provide insights to support decision-making and identify trends
- Understanding of US benefit management with an interest in expanding knowledge to other global regions in APJ and EMEA
- Experience with self-funding plan management in the US
- Experience with Workday Benefits module
- Experience assisting with time off, ADA, and leave programs (LOA)
Skills
- Proficiency in Workday Benefits/HRIS
- Flexibility to work across different time zones to collaborate effectively with US, EMEA, and APJ stakeholders
- Excellent customer service skills with an ability to understand and prioritize competing, urgent requests
- Intermediate Excel skills
- Strong attention to detail
- Excellent verbal and written communication
- 2+ years of experience in Human Resources and/or Benefits management
- Assists with global benefits management including regulatory compliance, and administration of benefits programs
- Proactively partners with key stakeholders in People Team (HR), Finance, and Procurement
- Ensures benefits programs provide a positive employee experience with education and clear communication
- Serve as a first line subject matter expert for US employee benefits queries, providing clear and accurate information
- Analyze benefits data, prepare reports, and provide insights to support decision-making and identify trends
- Understanding of US benefit management with an interest in expanding knowledge to other global regions in APJ and EMEA
- Experience with self-funding plan management in the US
- Experience with Workday Benefits module
- Experience assisting with time off, ADA, and leave programs (LOA)
- Proficiency with Google Suite, Jira, Coupa
- Bachelor's degree in business, HR or related field
- Software and tech company experience preferred
- Ability to build collaborative relationships with key stakeholders
- Beginner consulting and analytical skills
- Experience assisting with benefits budget management in the US
- Experience in developing and delivering engaging benefits communications and educational materials
Benefits
- Fostering a diverse, welcoming and inclusive environment
- Flexible workforce model allowing fully office-based, fully remote, or hybrid work arrangements
Company Overview