[Remote] Benefits Administrator

Note: The job is a remote job and is open to candidates in USA. Archetype Infrastructure Solutions is a growing insurance broker agency that manages health, dental, and vision benefits for a large employee group. They are seeking a highly organized, detail-oriented Benefits Administrator to run day-to-day benefits operations, including enrolling employees, maintaining eligibility, and processing changes.

Responsibilities

• Collect required employee and dependent information
• Enter new hire data into benefits platforms (Employee Navigator, Ease, etc.)
• Provide plan summaries, SBCs, and required notices
• Process medical, dental, and vision plan elections
• Submit enrollments and changes to insurance carriers
• Track enrollment confirmations and ID cards
• Maintain accurate employee eligibility and coverage status
• Process qualifying life events (marriage, birth, loss of coverage, etc.)
• Handle additions, terminations, and plan changes
• Update payroll deductions for benefits
• Respond to employee benefits questions via email and messaging
• Maintain organized digital records for compliance
• Reconcile monthly carrier billing statements
• Identify and correct premium discrepancies
• Coordinate with payroll to ensure deductions are accurate
• Submit forms, documents, and updates to carriers as needed
• Maintain enrollment documentation and audit trails
• Assist with ACA tracking and reporting
• Manage COBRA notifications (with third-party vendor)
• Ensure compliance with company policies and deadlines
• Support annual open enrollment and plan renewals
• Keep benefits platforms updated with correct plan information
• Upload new plan documents and SBCs
• Maintain census files and reports
• Assist with technology integration between benefits, HR, and payroll systems

Skills

• Strong administrative or HR/benefits operations experience
• Excellent written and verbal English communication
• Strong attention to detail and accuracy
• Ability to follow structured processes and meet deadlines
• Comfortable working U.S. business hours (at least 4–6 hours overlap)
• High-level computer literacy (Google Workspace, spreadsheets, data entry)
• Fast learner, reliable, and proactive
• Experience with benefits platforms (Employee Navigator, Ease, Rippling, Gusto, or similar)
• Experience working with U.S. insurance carriers (Aetna, BCBS, UHC, Cigna, Humana, Delta Dental, etc.)
• Prior HR Coordinator or Benefits Specialist experience
• Understanding of U.S. health insurance terminology
• Knowledge of payroll deduction workflows

Company Overview