Note: The job is a remote job and is open to candidates in USA. KCI Technologies, Inc. is a 100% employee-owned engineering, consulting and construction firm serving clients throughout the United States. As an AI/ML Program Manager, you will guide clients in the strategic adoption of AI/ML technologies while mentoring analysts and engineers, leading client engagements, and designing tailored AI/ML programs.
Responsibilities
- Serve as the primary advisor to clients on AI/ML adoption strategy, governance, and responsible use policies
- Identify needs and opportunities to incorporate AI/ML for optimizing outcomes while supporting predictive modeling and data-driven decision making for clients
- Lead needs assessments to identify organizational gaps, training requirements, and technical infrastructure needs
- Guide clients to understand, trust, and embrace AI/ML as a viable, practical tool to drive business outcomes
- Design and deliver AI/ML roadmaps, including implementation frameworks, program structures, and success metrics
- Establish governance and compliance frameworks to support the safe and scalable deployment of AI solutions
- Partner with client leadership to align AI initiatives with business goals and enterprise IT strategies
- Define best practices and standards for scalable AI/ML operations within organizations
- Demonstrate AI/ML capabilities through proofs-of-concept and success stories to build client confidence and accelerate adoption
- Provide expertise in machine learning, and LLMs—guiding clients on model selection, training pipelines, and deployment practices
- Implement and lead projects using retrieval-augmented generation (RAG) systems, embeddings, and vector databases
- Strategically utilize foundation models, including fine-tuning, evaluation, and deployment
- Advise on tools and platforms across the ML lifecycle
- Lead project planning, define sprints, estimation, prioritization, and retrospectives
- Collaborate internally to refine our consulting methodologies, solution frameworks, and service offerings in AI/ML
- Mentor and guide junior developers in both technical and professional development
- Help establish team skills baselines and contribute to training and upskilling initiatives
- Conduct regular code and model reviews, establish best practices, and support SDLC
- Provide updates to the Data Analytics Manager about project progress, team needs, junior analyst development needs, etc
- Provide technical expertise during proposal development, including reviewing RFPs, crafting technical approaches, and estimating LOEs
- Participate in client meetings and demos
- Other duties as assigned
Skills
- Bachelor's degree in Computer Science, Computer Engineering, Systems Engineering, Data Science, or related field
- 15+ years of professional experience in client-facing or consulting work
- Strong experience with and understanding of ML frameworks and tools
- Proficiency in Python and experience with additional languages (e.g., Java, R, C++)
- Ability to translate complex AI/ML concepts into clear, actionable guidance for non-technical stakeholders
- Pre-employment drug screening and background check are conditions of employment. Motor vehicle checks may be required based upon position
- Master's degree in Computer Science, Computer Engineering, Systems Engineering, Data Science, or related field
- 8+ years of professional experience in AI/ML
- Prior experience designing or leading AI/ML training and upskilling programs
- Expertise in data curation and preparation, including LLM training workflows and dataset development
- Experience with cloud platforms (Azure, AWS, GCP) and modern MLOps pipelines (Docker, Kubernetes, CI/CD)
Benefits
- Competitive compensation package
- Family friendly benefits
- Collaborative working environment
- Training, mentoring and resources you need to advance in your career
Company Overview
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