Note: The job is a remote job and is open to candidates in USA. AO Globe Life is hiring Remote Customer Service Account Representatives to meet virtually with individuals and families who are already connected with our organization. In this role, you will conduct scheduled consultations to help clients understand their benefit options that support their financial protection and long-term security.
Responsibilities
- Conduct scheduled virtual consultations with clients via Zoom
- Listen to client needs and guide them through available benefit options
- Clearly explain coverage details and answer questions with professionalism
- Assist clients through the application and onboarding process
- Maintain accurate documentation and follow-up communication
- Participate in team meetings, training sessions, and professional development programs
- Collaborate with peers and mentors to continually improve service and performance
Skills
- Strong communication and interpersonal skills
- Comfortable presenting information during virtual meetings
- Organized and self-motivated while working in a remote environment
- Able to use video conferencing platforms and digital tools confidently
- Passion for helping individuals and families understand important financial protection options
- Authorized to work in the United States
- Access to a Windows-based laptop or PC with webcam and reliable internet connection
Benefits
- Fully Remote Work Environment Work from anywhere in the United States with the flexibility of a virtual role.
- Flexible Scheduling Structure your day in a way that supports both productivity and work–life balance.
- Pre-Scheduled Client Consultations Engage with individuals who have already requested information—no cold outreach required.
- Comprehensive Training & Licensing Support Structured onboarding, mentorship, and assistance with licensing requirements.
- Weekly Compensation Consistent weekly pay via direct deposit with additional performance-based incentives.
- Recognition & Advancement Opportunities Monthly and quarterly performance recognition, leadership pathways, and career growth opportunities.
- Supportive Team Culture Collaborate with a team that values professional development, accountability, and shared success.
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