Note: The job is a remote job and is open to candidates in USA. State Farm Agent is a leading insurance agency seeking an experienced Account Manager to join their team. The role involves balancing sales and customer service to support agency growth and provide exceptional service to clients.
Responsibilities
- Assist customers with policy questions, changes, and coverage recommendations
- Generate new business opportunities through referrals and cross-selling
- Manage customer inquiries and resolve issues promptly and professionally
- Maintain accurate customer records and update information as needed
- Support customer retention initiatives and strengthen long-term relationships
- Work closely with team members to ensure outstanding customer experiences
- Assist with small business insurance accounts and servicing needs
Skills
- Active California Property & Casualty Insurance License required
- Minimum of 2 years of experience working as a State Farm Agent Team Member required
- Strong sales and customer service skills required
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Proven customer service and sales experience
- Ability to remain calm and professional in high-pressure situations
- Self-motivated with a strong work ethic and positive attitude
- Extensive State Farm experience strongly preferred
- Experience with State Farm systems and processes preferred
Benefits
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Paid time off
- Salary plus commission/bonus
- Paid time off (vacation and personal/sick days)
- Health benefits
- Growth potential/Opportunity for advancement within my office
Company Overview