Note: The job is a remote job and is open to candidates in USA. Viral Nation specializes in building social-first ecosystems for brands to connect with the modern consumer journey. The Account Manager plays a pivotal role in executing client programs and managing campaign execution, ensuring successful project delivery and proactive communication with clients and creators.
Responsibilities
- Own day-to-day creator and client communication across assigned workstreams, driving tactical execution and ensuring all deliverables, reporting, and touchpoints are proactive, accurate, and on time
- Support and execute end-to-end influencer marketing campaigns, primarily focused on Micro and Mid-Tier talent, including influencer activation, content/social execution, and community management from kickoff through wrap
- Support production and on-site or remote shoots as needed, including coordination with creators, vendors, and internal teams to ensure smooth execution
- Maintain and manage data entry & collection for assigned creators, ensuring data accuracy, completeness, and on-time submission
- Support the development of wrap reports, performance summaries, and post-campaign insights
- Proactively identify and escalate risks, issues, or dependencies to the manager with recommended solutions
- Support growth and upsell initiatives, including drafting pitch materials, decks, and value-add messaging
- Prepare client-facing materials such as meeting agendas and recaps, weekly status reports, and performance insights
- Contribute to quarterly and annual planning, renewals, and year-in-review documentation
- Build and maintain strong, collaborative relationships with internal teams and external stakeholders to support effective execution
- Leverage AI and automation tools to improve execution efficiency, reporting accuracy, creator communication, and workflow management
Skills
- 3+ years of experience in advertising, influencer marketing, social media, or related services roles
- Experience working within inter-agency teams (IATs) and cross-functional environments
- Hands-on experience with social media platforms and tools, paired with a strong understanding of influencer marketing best practices
- Demonstrated ability to manage multiple tactical workstreams, delegate effectively, and review junior team members' work with accuracy and accountability
- Proactive, solutions-oriented, and comfortable managing up to ensure alignment and progress
- Bachelor's degree required, with a background in marketing, communications, or a related discipline strongly preferred
Benefits
- Compensation progression is tied to demonstrated performance, expanded scope, and sustained contribution over time, not tenure alone.
- Employee compensation is reviewed regularly through formal performance reviews and check-ins to ensure alignment with role expectations and impact.
- Viral Nation does not use AI-enabled tools to screen, assess, rank, or select candidates – our hiring teams make all hiring decisions.
- AI note-taking tools may be used during interviews.
- Viral Nation is committed to diversity, equity and inclusion in our agency.
- Viral Nation welcomes applications from people with visible and non-visible disabilities.
- Accommodations are available on request for candidates taking part in all aspects of the recruiting and selection process.
Company Overview