Note: The job is a remote job and is open to candidates in USA. PartsSource Inc. is the leading technology and software platform for managing mission-critical healthcare equipment. The Account Manager, Federal Government will support the development and growth of strategic relationships across U.S. federal healthcare organizations, focusing on the Department of Veterans Affairs, Defense Health Agency, and Indian Health Service, while managing renewals and opportunities for medical equipment maintenance solutions.
Responsibilities
- Support account planning for assigned federal healthcare customers
- Learn and map customer organizations, decision-makers, and buying structures
- Assist with identifying growth opportunities across facilities and service lines
- Gradually assume greater ownership of accounts as experience grows
- Support the full sales lifecycle including qualification, proposals, pricing, and renewals
- Assist with renewal and retention of service agreements and maintenance assets
- Coordinate with internal teams to align solutions to customer needs and budgets
- Maintain accurate opportunity, renewal, and pipeline data in CRM systems
- Build working relationships with HTM, facilities, supply chain, and contracting stakeholders
- Participate in customer meetings and reviews alongside senior account leaders
- Develop confidence presenting solutions and responding to customer needs
- Serve as a responsive, professional point of contact for day-to-day inquiries
- Learn federal procurement processes, contract vehicles, and compliance requirements
- Support RFIs, RFQs, and RFPs in partnership with contracts and legal teams
- Collaborate cross-functionally to ensure smooth onboarding and service delivery
- Share customer feedback to improve solutions and service execution
Skills
- 3+ years of experience supporting or selling into U.S. federal, government, or public-sector customers in a sales, account management, customer success, or business development role
- Interest in government, healthcare, or service-based selling environments
- Strong communication, organization, and follow-through skills
- Comfort managing multiple stakeholders, tasks, and priorities
- Coachable mindset with desire to grow into a larger account ownership role
- Exposure to healthcare operations, medical equipment, or service models
- Bachelor's degree in Business, Healthcare Administration, Public Policy, or related field
Benefits
- Competitive compensation package withsalary, incentives,company ownership/equity, and comprehensive benefits (401k match, health, college debt reduction,andmore!)
- Careerand professional developmentthrough training,coachingand newexperiences.
- Hybrid culture with new & beautifulworkspacesthat balance flexibility, collaboration, and productivity.
- Inclusive and diverse community of passionate professionalslearning and growing together.
Company Overview
PartsSource is the leading provider of replacement parts solutions for healthcare. It was founded in 2001, and is headquartered in Cleveland, Ohio, USA, with a workforce of 201-500 employees. Its website is http://www.partssource.com.