Note: The job is a remote job and is open to candidates in USA. Trivium Group is a fast-growing dental marketing company seeking an experienced Account Manager specialized in dental marketing. The role involves managing client relationships, optimizing marketing strategies for dental practices, and ensuring that campaigns effectively convert leads into booked appointments.
Responsibilities
- Serve as the main point of contact for our dental clients — doctors, office managers, and treatment coordinators — building trust and long-term partnerships
- Lead monthly performance reviews covering campaign results, lead flow, cost per new patient, and front-desk call handling (we'll provide marketing-side training)
- Identify opportunities for practices to improve marketing ROI — from optimizing new patient offers and service-line targeting (implants, ortho, cosmetic, sedation) to tightening the phone-to-appointment funnel
- Translate your dental marketing expertise into actionable strategies that grow production, not just lead volume — advising on offers, patient mix, and capacity
- Collaborate closely with our creative and advertising teams to ensure campaigns attract patients who show up, stay, accept treatment, and refer
- Coach practices on lead follow-up speed, call scripts, and scheduling workflows that convert marketing leads into kept appointments
- Manage an average portfolio of 30–40 dental clients across general dentistry, specialty, and multi-location groups
Skills
- Proven experience in dental marketing, dental practice marketing, or a dental agency/DSO environment (minimum 2–3 years preferred), with a strong understanding of how marketing drives new patient acquisition and practice production
- Demonstrated ability to manage client accounts in the dental or healthcare marketing space, acting as a trusted advisor to dentists and practice owners
- Deep knowledge of the dental patient journey — from ad click to phone call to booked appointment to treatment acceptance — plus fluency in dental terminology, service lines, and day-to-day practice operations
- Understanding of key dental practice metrics: cost per new patient, show rate, case acceptance, production per visit, and patient lifetime value
- Strong relationship-building and communication skills — comfortable presenting results to doctors and getting buy-in from front-office teams
- Highly organized and proactive in managing multiple client accounts, follow-ups, and campaign deliverables — you take full ownership
- Familiarity with digital marketing tools, campaign platforms, analytics, call tracking, and dental-specific systems (e.g., practice management software, patient communication platforms) — training provided for any gaps
- Results-driven mindset focused on marketing ROI, new patient quality, and long-term client retention
Benefits
- Health insurance after 90 days
- Remote flexibility with structured accountability
- Competitive salary + performance incentives tied to client retention and results
- Ongoing training in dental marketing, practice growth consulting, and front-office conversion strategy
- Growth opportunities — our best account managers advance into senior consulting and leadership roles
Company Overview