Note: The job is a remote job and is open to candidates in USA. Fluent, Inc. is a commerce media solutions provider connecting top-tier brands with highly engaged consumers. The Account Manager will support the Audience Solutions team in managing client deliverables and coordinating between sales and the data engineering team.
Responsibilities
- Serve as a coordination layer between sales and client-facing teams and the Audience Solutions data engineering team, ensuring segment requests are submitted with complete information and tracked through to delivery
- Own intake documentation for incoming audience requests, gathering segment specifications, client deadlines, distribution targets, and data methodology requirements
- Manage the AS project queue: track ticket status, surface blockers, and communicate timeline updates to commercial stakeholders
- Support client-facing deliverables including segment availability confirmations, match test results, and audience performance summaries
- Assist in maintaining the Audience Solutions segment catalog — keeping naming conventions, CPM tiers, and vertical classifications current and accurate
- Support leadership on QBR prep, client reporting, and prioritization reviews
- Serve as a first point of contact for inbound AS requests from internal sales teams
Skills
- 1-3 years of experience in account management, media operations, ad tech, or a related field
- Strong written communication and project coordination skills
- Comfort navigating data-adjacent tools (project management platforms, CRMs, spreadsheets, or similar)
- Ability to translate between technical and non-technical stakeholders
- Exposure to audience segmentation, programmatic advertising, or data marketplaces is a plus
Benefits
- Competitive compensation
- Ample career and professional growth opportunities
- Health, dental, and vision insurance
- Pre-tax savings plans and transit/parking programs
- 401K with competitive employer match
- Volunteer and philanthropic activities throughout the year
- Educational and social events
- Fully stocked kitchen
- Catered breakfast and lunch
- Office manager keeps the calendar stocked with activity-filled events
- Participating in recreational sports leagues
- Networking with She Runs It
- Bonding with across teams during quarterly outings to baseball games, fancy dinners, and pizza-making classes
Company Overview
Fluent empowers brands to acquire and retain customers across the entire omnichannel marketing experience. It is a sub-organization of IDI. It was founded in 2010, and is headquartered in New York, New York, USA, with a workforce of 201-500 employees. Its website is http://www.fluentco.com.