Note: The job is a remote job and is open to candidates in USA. Tebra is the only all-in-one EHR+ platform built exclusively for independent healthcare practices. The Account Executive, Customer Growth will be responsible for driving expansion revenue within the existing Tebra customer base, executing strategies for growth, and serving as a trusted advisor to clients.
Responsibilities
- Develop and execute cross-sell strategies that drive revenue expansion from existing clients
- Identify opportunities for expansion revenue within the existing Tebra customer base and conduct outreach to engage with these clients
- Partner Tech Touch account managers to develop a hand off for customers interested in new products and services
- Track and action all internal referrals related to customers who have hand raised and are interested in purchasing new products
- Serve as a trusted advisor as it relates to customers who are interested in adding additional products to their Tebra subscription
- Partner closely with other internal, customer facing teams to uncover expansion and cross-sell opportunities
- Leverage various technologies and team processes that drive proactive engagement and enhance client interactions (Gainsight, Outreach, etc.)
- Assist Account Managers with contract negotiations that require large changes to transaction minimums or monthly revenue
- Provide Sales training and best practices to Account Management and Loyalty teams to drive demo volume and close rates
- Provide feedback and recommendations to improve the efficiency and effectiveness of the cross-sell team
Skills
- At least 1 year of experience working in sales related customer facing role
- At least 4 years of relevant customer service experience
- Proven track record as a successful Account Executive
- Experience prospecting, demoing and closing customer sales opportunities
- Comfortable using technology to drive expansion revenue (SFDC, Outreach, Gong, etc.)
- Bachelor's degree preferred
- Domain experience in healthcare technology is a plus but not required
Benefits
- Eligible employees the opportunity for variable pay
- A robust benefits package
- Healthcare benefits
- Discount through Dell
- Gympass for a great workout
- TelusEmployee Assistance Program to find mental health resources
- Resources for everyday occurrences
Company Overview