Note: The job is a remote job and is open to candidates in USA. Airship is a leading company in providing exceptional cross-channel customer experiences. The Account Coordinator will manage client accounts, optimize campaigns, and collaborate with various internal teams to enhance client engagement and success.
Responsibilities
- Manage existing client accounts, campaigns and client requests
- Research existing clients’ industry/products to understand their needs and optimize campaigns for increased engagement on relevant channels (value proposition)
- Collaborate with internal teams of data analysts, content writers, creative designers and developers to ensure projects are met on time and successfully delivered
- Present deliverables and analyses to clients confidently and accurately
- Train alongside senior team members to develop an in-depth understanding of ASO principles and company best practices - previous ASO knowledge a plus, but not required
- Learn how outside factors (such as Apple Search Ads, Google Ads, traditional media, and more) impact organic ASO performance
- Manage and prepare result-tracking and reporting across relevant metrics for partners’ organic and paid marketing campaigns
- Retain clients and grow existing accounts for possible expansion of relationship
- Identify potential and strategic growth within existing accounts for Business Development Team to up-sell
Skills
- Versatile and strong communication, presentation, and writing skills
- Ability to communicate effectively and proactively with clients and internal team
- Ability to juggle multiple high priority projects and meet tight deadlines
- Thorough attention to detail and follow-through
- Excellent organization and project management skills
- Familiarity and solid working knowledge of Google Workspace (Docs, Sheets, Slides, etc) and Microsoft Office (Word, Excel, PowerPoint, etc)
- Ability to thrive with minimal direct supervision/management, but foresight and confidence to ask questions when needed
- Experience experimenting with AI tools in your personal or professional life - or an eagerness to learn!
- Familiarity with the Mobile Industry and/or SEO, ASO
- Interest or experience in both iOS and Android apps and the mobile gaming space
Benefits
- Commission
- Bonus
- Other performance incentives
- Equity
Company Overview
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