Company Overview:
Separators is North America’s leading independent provider specializing in the service, repair, and remanufacturing of Alfa Laval, Tetra Pak and Westfalia centrifuge equipment. We have various offerings, from service and parts to automation technology and consulting, but above all else, Separators is a service company.
- We serve the needs of our customers and focus on keeping their facilities and their equipment running at optimal levels.
- We serve our employees by providing the resources and support they need to not only complete their job but to be successful in their work.
Job Summary:
Represent Separators Inc directly to potential and existing customers within the Central United States(MN, WI, ND, SD, NE, IA, IL, MO, KS, OK, AR, MS, LA, TX). Secure equipment opportunities as well as ongoing after-sales business (field service, inside repairs and parts). This role reports directly to the Vice President of Sales & Marketing requiring significant travel and strong customer service skills to be successful. This is a remote position.
Job Responsibilities:
- Solicit equipment and inside service, along with parts and service, business from existing and potential customers with an emphasis capturing lost and new business we otherwise would not receive.
- Perform account management activities and serve as the primary liaison between the company and our customers. This includes:
- Communicating customer and company needs
- Providing complete/accurate order input information
- Keeping customers and the company apprised of changes on open items.
- Participate in pre-installation/start up meetings/communications.
- Broadening the relationship between the customer and our company.
- Practicing balanced customer advocacy.
- Assist the VP of Sales and Marketing with developing relationships with decision makers higher within larger corporations.
- Build strong, productive customer relationships which drive repeat business and position the company for right of refusal.
- Build and maintain an active opportunity pipeline through proactive territory management.
- Working with our Technical Service Group (TSG), recommend/provide optimal solutions for our customer’s applications/needs.
- Bring high probability opportunities for review with the VP of Sales and Marketing. Negotiate the best possible pricing and terms of sale for the company. Balance must be placed between order intake and return on sales.
- Understand market trends and focus sales efforts toward the highest growth markets. Creatively assign tasks and territories to maximize growth while maintaining existing business.
- Assist the VP of Sales and Marketing in developing annual (or rolling 12 month) sales and marketing plans.
- Serve as the company’s eyes and ears in the marketplace and communicate market information and trends.
- Make recommendations on how the company can best position itself with customers and markets.
- Participate in select trade shows, conferences, and association meetings. Help the company capture, centralize, and keep current customer related contact and activity information. Complete written customer visit reports within 2 weeks of the meeting
- Effectively manage your time and travel in a value-oriented manner
- Bachelor’s degree in business or technical degree preferred.
- 5 plus years of sales experience. Preference in sanitary markets. Experience with centrifuges is strongly desired.
- Residence in IA, MN and WI strongly desired working remote.
- Experience selling service and larger capital equipment a plus
- Excellent written, verbal communication skills
- Excellent organization, communication and presentation skills
- Proficient at Microsoft Office, Dynamics CRM
- Ability to travel extensively (up to 75%)
- Grit – Passionate about your business with a willingness to persevere
- Persistent, mentally tough
- Results oriented
- Positive attitude
- Adjustability and Adaptability
- Inquisitive
- High degree of integrity
- Self-directed, strong work ethic
- Customer focused (internal and external) ability to develop strong customer relationships and influence decisions.
- Engaging of customers and employees
- Ability to balance and prioritize multiple projects and priorities. Able to focus on the best opportunities.
- Ability to think strategically about the business and our customers.
- An entrepreneurial spirit
- Driven, decisive, execution oriented.
- The ability to balance data and intuition when making decisions.
- Creative
- Full-Time, Exempt
- Remote/Work from Home
- $95,000 annual base salary
- Quarterly and annual unlimited commission program based on sales performance with the potential to achieve six-figure total payouts during the year.
- Health Insurance with Health Savings Account (if eligible)
- Dental/Vision Insurance
- Life/Disability Insurance
- 401(k) with employer match
- Paid Vacation/Sick Time
- Paid Holidays
- Employee Assistance Program
- Wellness Program
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