Calyxo, Inc. is a medical device company headquartered in Pleasanton, California, USA. The company was founded in 2016 to address the profound need for improved kidney stone treatment. Kidney stone disease is a common, painful condition that consumes vast amounts of healthcare resources each year.
Our team is led by executives and investors with a proven track record of commercializing paradigm-shifting devices to meet unmet needs within urology. Are you ready to change the future of kidney stone treatment? We are seeking high achievers who want to be part of a dynamic team working in a fun, diverse atmosphere.
The Regional Clinical Development
Manager (RCM) is responsible for a broad range of activities including the leadership and management multi-level of Clinical Specialists and 1099 (independently contracted Clinical Specialists) for clinical support and case coverage of the CVAC procedure for the purpose of tactical execution of clinical objectives.
The Regional Clinical Development
Manager develops, manages, and delivers clinical education to sales, clinical specialists, marketing, surgeons, 1099 case coverage individuals and OR staff to achieve exceptional clinical outcomes for patients treated with Calyxo manufactured products. This position manages, in conjunction with Sales, to coordinate, develop, and deliver all New Hire Training content and deliverables. This position will manage and coordinate with Sales for case coverage needs and assist in the development of clinical team, its customers and Sales team members to procedure independence.
The Regional Clinical Development
Manager will work in a cross-function capacity with Quality, Regulatory, Marketing, and R&D to develop clinical education around new product development, marketing materials, and ensure clinical input is provided to Quality and Regulatory teams.
In This
Role, You Will Staff Management Throrough collaboration with Regional Business Managers and Territory Sales Managers this role will recruit, hire, train and manage a team of Clinical Specialists and 1099 Case Coverage individuals. Manage day to day deployment of these individuals to maximize efficiency and excellent clinical outcomes. Provide quarterly assessments and reviews.
Conduct quarterly field rides to coach and develop clinical acumen and job development. Ensure and manage clinical competence-case sign-off, post new hire training.
New Hire Training
Support the development and delivery of pre and on-site New Hire Training materials, and post training activities to independent support status.
New Hire
Training will include coordinating with sales to perform pre-new hire training to prep new hires for on-site new hire training. Assist with placing new hire attendees into procedures prior to attending New Hire Training. Perform live presentations, simulated role-plays, and hands-on simulated training. Work in conjunction to on-board all new hires post-new hire training to ensure clinical. excellence is achieved and tracked for FDA audits.
Case Coverage
Work with Sales to perform case coverage assignments when a clinical and cross regional/divisional need arises. Assist with Sales to co-manage Clinical Specialist with Educational objectives for customers. Document aspects of case results and report the results to the Sales Consultant.
Provide education deliverables to the surgeon and/or OR staff that may be needed. Sales will provide a clinical need upon requesting case coverage from the Regional Clinical Development Manager. Cross-Function and New Product Development Clinical & Professional Education and its managers will partner with R&D and Marketing on managing and developing new product launches, market acceptance, case data follow-up reports, videos, video consents, and any other Market Acceptance Testing needed.
Participate in labs looking at design changes and evaluating future product enhancements. Partner with the Sales team to deliver clinical deliverables to customers that enhance clinical outcomes and business relationships.
Other
When necessary, the Regional Clinical Development Manager will co-manage customer-facing webinars. Manage and facilitate clinical breakout sessions as needed at meetings. Perform other duties as assigned. Contribute to our culture to be collaborative, respectful, transparent, ethical, efficient, high achieving, and have fun!
Who You Will Report To
Director, Clinical Excellence Requirements Bachelor’s Degree 5+ years of clinical professional training OR and surgical based experience Demonstrated clinical mastery related to surgical devices and urology experience (preferred) Professional work ethic, strong organizational skills, and ability to perform at high levels independently Ability to travel 90% which includes overnight travel Meet vendor credential
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