Company: Columbia College
Job description: Program Coordinator, Academic Operations
Department: Academic Affairs Operations
Location: Main Campus (Remote Options)
Type: Staff, Full-time
Pay: $19 to $21 per hour (Pay range may vary based on geographic location)Diversity Statement:
Columbia College is committed to creating an inclusive employee experience for all regardless of race, color, national origin, gender, religion, sexual orientation, age or disability. The college maintains a safe place for open discourse; supports activities that promote diversity and inclusion; and overall, fosters a sense of community that welcomes everyone.Job Summary:
The Program Coordinator will serve on the Academic Operations team in Academic Affairs. The employee will work independently and in a team environment to assist with Academic Operations' processes and communications. This position will assist with the Textbook Program, facilitate nationwide location commencement and student recognition, special projects, and perform general administrative duties. This individual will also work in coordination with other staff on various projects to ensure deadlines are met for the department. The Program Coordinator will assist the Academic Operations team to ensure quality customer service to all College constitutes including faculty, adjunct faculty, staff and students.Essential Functions:
- Perform job duties in accordance with Columbia College's vision, mission and values, and contributes to the development of the Academic Operations Department.
- Practice superior customer service.
- Fulfill additional responsibilities as assigned.
- Display respect and civility to all constituencies in all communications.
- Successfully complete all Human Resources, Technology Services, and other departmental annual training as needed.
- Attend work timely and on a regular basis during the established hours of operation; work additional hours as business necessitates.
- Develop and maintain expertise in policies and procedures for staff and faculty queries.
- Develop and maintain expertise in Columbia College systems, including but not limited to: Colleague, WebFOCUS, SharePoint, OnBase, Salesforce, learning management and syllabus systems, and Self-Service.
- Facilitate process for all commencement related documentation to include rosters, programs, and scripts for all nationwide location and virtual commencements for CCG. This includes event planning and the annual planning process.
- Facilitate honor society memberships including, but not limited to: Sigma Beta Delta, Alpha Chi, Alpha Sigma Lambda, and assist with SALUTE. This includes invitation, registration process, induction ceremony, recording honor society memberships in Colleague among various other tasks.
- Enhance policies, processes and procedures of the Textbook Program in coordination with Textbook Program Specialist and Director of Academic Operations
- Be knowledgeable of course materials issues and trends including copyright laws, fair use, open access resources, multi-use e-Texts, and inclusive access.
- Maintain Standard Operating Procedure documentation for all position related tasks.
- Represent the department on college-wide committees, as needed
- Special projects assistance as required
Position reports to: Director, Academic OperationsRequired Core Competencies and Professional Experience:
- Ability to fluently read, write, and understand the English language.
- Proficiency with the following, but not limited to: active listening; speaking; writing; critical thinking; judgment and decision making; monitoring; reading comprehension; time management; coordination; and management of personnel resources.
- Proficiency for using a variety of computer and technology-related software and equipment, including Microsoft Office products and database systems.
- Proficiency in using web-based technologies, including database systems.
- Ability to work independently and in a team environment, with or without direct supervision.
- Excellent communication, interpersonal, customer service, and organizational skills.
- Strong attention to detail and exceptional computer skills are required.
- Bachelor's degree.
- Experience in higher education
- Educational background in business or related field.
Required Professional Certification(s): None In:
Preferred Level of Education: None In: Undefined
Preferred Professional Certification(s): None In:
Other Requirements: Ability to satisfy, within the parameters set by the College and consistent with applicable federal, state and local laws, a criminal background check as a condition of employment.Special Requirements (if any):Physical Requirements: The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals seeking accommodation should contact the Human Resources Department without delay. While performing the duties of this job, the employee is regularly required to sit for long periods of time, talk, and hear. The employee is required to use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, or crawl. Employee must be able to type on a computer keyboard and use a computer monitor on a regular basis.Work Conditions: The work environment conditions described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is rarely exposed to outside weather conditions; however, possible exposure to hazards and physical risks to personal safety may occur while operating certain equipment. The noise level in the work environment is usually mild.This job description is not meant to be all-inclusive of every duty and responsibility required by the employee in the position.Eligibility for employee benefits and perks is determined by employment status. For more information please see .The offer of employment and assignment to duties is contingent upon a satisfactory criminal background check. The information may include, but is not limited to, academic, residential, achievement, performance, attendance, disciplinary, employment history, credit history, driving history, and criminal history of public record.Review of applications will begin immediately and continue until the position is filled.Columbia College is an equal opportunity employer.
Expected salary: $19 - 21 per hour
Location: Columbia, MO
Apply for the job now! Apply Now