Product Manager

*CANDIDATES MUST BE LOCATED IN THE UNITED STATES**About SafelyYouSafelyYou’s passionate mission is to empower safer, more person-centered care across senior living through world-leading AI, industry-changing hardware, and remote expert clinicians, significantly improving outcomes for residents while increasing peace of mind for families and reducing costs for communities.Originating in 2015 as the doctoral research of CEO George Netscher—and inspired by his own family's experience with Alzheimer's disease—SafelyYou was spun out of UC Berkeley’s Artificial Intelligence Research Lab, one of the top five AI research groups in the world. And today, our company is solving critical challenges in senior living, from resident falls and ER visits to staffing concerns, length of stay, and NOI. All helping ensure that communities can focus on improved care for residents while still reaching their financial goals.SafelyYou is one of five most innovative fall technologies referenced in the Senate Falls Report (2019), a winner of the McKnight’s Tech Partner of the Year, and has been named to Fortune’s Impact 20 list, which recognizes companies making people’s lives better through innovation.Your Role at SafelyYouAs a Product Manager at SafelyYou, you will play a pivotal role in driving the development and success of our cutting-edge healthcare technology products. You will collaborate with cross-functional teams, including engineering, design, sales, and customer support, to ensure the delivery of high-quality, user-centric solutions that meet the needs of our customers and contribute to the company's overall mission.Key Responsibilities:

• Develop and execute the product roadmap in alignment with the company's strategic objectives
• Conduct market research and analysis to identify emerging trends, competitor offerings, and customer needs
• Collaborate with stakeholders to gather and prioritize product requirements
• Clearly define and document product specifications, features, and functionality
• Champion the user experience by working closely with the design team to create intuitive and user-friendly products
• Gather user feedback and iterate on product features to enhance usability
• Plan and execute product launches, including coordinating with marketing and sales teams for effective go-to-market strategies
• Monitor product performance post-launch and implement improvements as needed
• Establish key performance indicators (KPIs) to measure product success
• Utilize analytics and data-driven insights to make informed decisions and iterate on product features
• Build and maintain strong relationships with customers to understand their needs and gather feedback
• Act as a customer advocate within the organization, ensuring their perspectives are considered in product development

The Ideal Candidate:

• 5+ years of product management experience at fast-paced, high performing companies and have owned growth products end-to-end
• 2+ years of customer-facing experience in a sales, engineering, or support role
• You have experience working with both technology partners as well as customers on systems interoperability
• Proven track record of success on product adoption
• You are a master of working with data in spreadsheets in a meticulous fashion, both ensuring validity and correctness, and then utilizing it to discover insights and present
• You relish taking a high degree of ownership for product planning, execution, and outcomes
• You think deeply about user experience, and you know how to run user research studies and product experiments
• You are highly analytical and are totally comfortable slicing and dicing complex data.
• You love supporting others and genuinely feel your team’s success is your success.
• You can fluently communicate both at a high level with leadership and with a high degree of detail with engineers
• Knowledge of EMR/EHR integrations and supporting technologies (FHIR/HL7/REST) - especially working with organizations to implement - a major plus
• High-level experience coding and comfort interacting with operating systems at a command-line level a major asset
• Healthcare knowledge is a major plus, but not required
• Experience with Alzheimer’s or another cognitive impairment is beneficial but not required. It is required that you are a caregiver at heart, feeling deeply motivated by the opportunity to relieve pain for folks in need and the responsibilities of caring for a vulnerable population

Why Join Us? You Can Make a Difference!SafelyYou offers a competitive compensation package, including but not limited to:

• A mission-driven company culture
• Fully remote
• Competitive salary & benefits, including fully paid employee premiums for Medical, Dental, and Vision
• 401k Program
• Monthly Education, Well-being & WFH stipends
• Unlimited PTO
• Growth Potential
• Company Retreats
• Medical & Family/Parental Leave

At SafelyYou, we believe that a diverse, equitable, and inclusive workplace makes us a more relevant, competitive, and resilient company. We are committed to creating a diverse and inclusive workforce that celebrates diversity. We do not discriminate based on race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, or any other legally protected status.We value all the perspectives our team members bring to the table, and that is why we don’t look for culture fit, but culture add. We want to hear from YOU! We encourage you to apply even if you do not fit 100% of the technical requirements.SafelyYou is working to ensure the highest-quality care for seniors in any care setting, anywhere in the world, driven by proven AI, unmatched clinical expertise, and an immeasurable passion for caregiving.
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