Hospice Phone Triage RN
Founded as Boulder Hospice in 1976, TRU Community Care is a nonprofit healthcare organization serving Boulder, Denver, and surrounding counties. With a mission to affirm life at every step of the journey with illness and loss, TRU provides a continuum of care through TRU Hospice, TRU PACE (Program of All-Inclusive Care for the Elderly), TRU Palliative Care, TRU Grief Services, and Landmark Memory Care.
TRU Community Care is looking for a phone triage nurse. This nurse will work with our afterhours and triage team, taking in calls from patients and collaborating with visit nurses on patient needs as necessary.
Essential Duties
• The Triage Registered Nurse performs in a supportive role to the Care Team by answering calls coming into the agency, with response to the telephone call by delegating tasks.
• Monitors and responds to triage calls within the agency specific time limits.
• Evaluates and assesses patients' health care needs based on patient's signs and symptoms utilizing established triage protocols and guidelines.
• Obtains appropriate input and direction from the provider as needed to determine the best clinical course of action and recommendations for specific patient health care needs.
• May direct them to emergency room, urgent care, provide home care advice, or arrange for an in-home nursing visit.
• Utilize triage protocols appropriately.
Education & Requirements
• Must have a secure HIPAA-compliant workspace with a door, no background noise or interruptions, and a reliable wired high-speed internet connection with a minimum of 150Mpbs download and 100Mbps upload capabilities.
• Must possess a current RN license in the state of Colorado or compact nursing license
• Must reside in Colorado, Florida, or Georgia
• Must have a minimum of one year RN experience, with hospice, home health, or PACE experience preferred
• Must successfully pass agency required background checks and drug screening
• Must comply with agency health screening and immunization requirements
TRU's Benefits (Eligibility Varies by Position/Status):
• Paid Vacation time
• 401(k) with match
• Health, dental, vision & life insurance
• FSA & HSA available
• Paid orientation
• Paid training
• PSLF Eligible Employer
• Referral & signing bonuses (if applicable)